3 of 3 Root Cause Analysis Jobs in Midlothian

grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate ...

connectors, device profiling, real-time sync, and policy enforcement. Track defects and collaborate with developers. Performance & Reliability: Conduct performance, scalability, and reliability testing; perform root cause analysis and validate mitigation strategies. Documentation & Collaboration: Produce test plans, cases, scripts, and quality reports. Mentor junior testers and share best ...

service contact for customers, managing IT service performance, expectations, and demand. Coordinate and prioritise incidents, problems, and service requests, ensuring timely resolution and effective root cause analysis. Produce and present service performance reports, including trend analysis and improvement recommendations. Required Skills & Qualifications Demonstrable experience ...