in driving Quality Improvement initiatives, building and leading a team of Quality Engineers, ensuring effective regulatory compliance and risk management. Lead the QMS team, focusing on investigation simplification, robust rootcauseanalysis, and effective CAPAs. Deliver training on investigation techniques, rootcauseanalysis, and CAPA effectiveness. Generate and maintain the site Risk Register and … high performance and capability. Represent RoslinCT at customer audits, regulatory inspections, and industry events. About You You will have extensive experience of leading Quality Improvement initiatives. Competence in investigation, rootcauseanalysis, and risk management strategies. A deep understanding of GMP and Quality Management Systems. Strong leadership skills with the ability to inspire and motivate teams. Competence … in investigation, rootcauseanalysis, and risk management strategies. Excellent interpersonal and influencing skills to manage stakeholder expectations. Experience of representing Quality in audits, inspections, and high-stakes meetings. Passion for continuous improvement and delivering results. Qualifications An Honours degree in a relevant life science or equivalent qualification. Next Steps If this sounds like you, then please More ❯
partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, rootcauseanalysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast … develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting rootcauseanalysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies More ❯
look at all the evidence available and support the client on the appropriate action to contain and remediate any security incident. They will need to be able to provide rootcauseanalysis and liaise with the customer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Security Monitoring … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the rootcause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
a strong background in finance and technology, with hands-on experience in Oracle ERP modules and a passion for driving performance through data and analytics. Key Responsibilities: Lead the analysis, design, and implementation of Oracle ERP solutions across Finance, Procurement, Supply Chain Modules. Collaborate with stakeholders to gather business requirements and translate them into functional specifications. Conduct gap analysis … in SQL, Oracle reporting tools (BI Publisher, OTBI), data migration (FBDI, ADFdi), and integration platforms (eg, Oracle Integration Cloud). Analytical & Problem-Solving: Ability to analyze complex issues, perform rootcauseanalysis, and deliver effective, data-driven solutions. Stakeholder & Project Management: Experience managing cross-functional projects, engaging with stakeholders, and coordinating with vendors and Oracle support. Documentation More ❯
compliance. Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems. Document support activities, solutions, and system modifications for traceability and compliance. Participate in rootcauseanalysis and implement corrective/preventive actions for recurring issues. Develop or configure new or updated system functionalities. Write clean, efficient, and maintainable code for MES More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
to junior engineers, participate in code reviews and collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Ensure Security and Compliance: Monitor system performance, conduct rootcauseanalysis, implement corrective actions and ensure compliance with security, data governance, and regulatory standards. About the Candidate The ideal candidate will possess the following: Extensive experience More ❯
end-to-end management of major incidents, problem investigations, and change control processes across the Iomart service desk portfolio. The role ensures that service impacting issues are effectively managed, root causes are identified and resolved, and changes are controlled and communicated with minimal risk to service quality. This role requires close collaboration with service desk teams, technical support groups … including senior leadership and customers. Ensure adherence to the incident management process, SLAs, and escalation protocols. Maintain detailed records of incident timelines, communications, and resolution outcomes. Problem Management Perform rootcauseanalysis (RCA) on recurring or significant incidents, ensuring underlying issues are identified and addressed. Drive the implementation of long-term fixes and preventive measures across technical More ❯
the role Creation and maintenance of RLG incident response plan and procedures Undertake confidential and sensitive colleague investigations Develop and mature the Incident Response policy, process, and procedures Provide rootcauseanalysis, create metrics, and generate reports and analytics to improve future incident response Collect supporting information and relevant artifacts in support of incident response activities Identify … and execute projects to improve intrusion detection and incident response capabilities Conduct technical analysis on impacted systems to determine impact, scope, and recovery from active and potential cyber incidents Leverage cybersecurity tools to identify and remediate threats Execute the Incident Response Lifecycle and coordinate remediation activities across the organization Recommend solutions to optimize technical and procedural aspects of the … improvements, and features to senior management Provide training and mentoring to team members About you Minimum of 2 years in an incident response or forensic role Understanding of threat analysis and threat modeling Experience with endpoints/EDR in an MDR environment Experience managing complex cybersecurity or service incidents Ability to identify patterns, anomalies, issues across multiple vectors Understanding More ❯
issues escalated from 1st and 2nd line support teams. Diagnose and troubleshoot hardware, software, and network-connectivity related problems. Installing, and upgrading Operating Systems Installing, and upgrading Software Conduct rootcauseanalysis and implement permanent solutions to prevent recurring issues. Making suggested improvements on the IT infrastructure Escalation of any unresolved issues. Successful Delivery of Quality of More ❯
design principles and recognised standards (ISO 27001, NIST). Conduct threat modelling, code reviews, vulnerability assessments, and penetration tests to identify and mitigate risks. Respond to security incidents, perform rootcauseanalysis, and enhance incident response capabilities and documentation. Collaborate with developers and clients to embed secure coding practices and provide expert security guidance. Contribute to team … development through mentoring, knowledge sharing, and continuous improvement initiatives. Contribute to security assurance procedures and vulnerability analysis across systems and networks. Assist with defence security assessment and authorisation processes. What You'll Bring Experience in Cyber Security Analysting, ideally within defence, government, or critical infrastructure sectors Strong knowledge of secure software development, security protocols, and cyber security principles Skilled More ❯
Manage and report on SLA adherence, escalations, and ticket backlog. Implement and refine standard operating procedures (SOPs) for incident response, change control, and communications. Analyse incident trends and drive rootcauseanalysis and long-term remediation. Collaboration & Escalation Act as the escalation point for major incidents during and outside business hours as needed. Collaborate with infrastructure, cloud More ❯
with us! Interested? Take a look below to understand what you'll be doing as Performance Manager: Managing key operational reporting Leading a team of people who provide data analysis to enable the influencing of local teams across the delivery organisation Inputting into the design and roll out of performance strategies whilst ensuring their successful implementation Make recommendations on … priority order and the appropriate set of actions to drive compliance improvement Conducting rootcauseanalysis and holding action plans accountable, with the capability to summarize and present measurable outcomes Still interested? Great News! We are looking for: Previous experience of leadership in staff and people development Ability to consistently demonstrate innovative thinking, approaching challenges with creative More ❯
solutions, ensuring scalability, reliability, and security. Network Optimization: Continuously optimize existing wireless networks for performance and efficiency. Troubleshooting and Support: Provide expert-level support for escalated network issues, including rootcauseanalysis and resolution. Integration with ClearPass: Deploy and integrate Aruba ClearPass for network access control, policy enforcement, and guest access management. Documentation and Reporting: Maintain comprehensive More ❯
exposure. Collaborate on building and refining the enterprise risk management framework, including defining risk appetite in coordination with first and second-line teams. Assist in handling IT incidents, conducting rootcauseanalysis, and capturing key takeaways to minimize future risk. Provide independent review and constructive challenge on IT and security risk matters in collaboration with business stakeholders. More ❯
to you and the team - Demonstrate expertise in handling end to end data execution process related to labelling the tasks and be less dependent on work instructions - Contribute to rootcauseanalysis, identify error patterns and identify solutions to improve quality of labelling tasks - Responsible for identifying day-to-day process and operational issues in SOP, tools More ❯
fast-tracked career within the company. Responsibilities Co-ordination and Ownership of support tickets Liaising with 3 rd party vendors and taking part in troubleshooting conference calls to perform rootcauseanalysis on critical system issues Provision of first and second-line technical support to internal and external customers, maintaining service levels Performing daily health checks of More ❯
Familiarity with infrastructure automation tools such as Ansible, Packer, and AWS CloudFormation Proficient in at least one programming language and scripting for automation Strong analytical skills and experience with rootcauseanalysis Comfortable working in agile environments, including participation in code reviews and testing To find out more about Curve Dental and what it's like to More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Project & Service Delivery Ensure all infrastructure related activities are delivered to agreed technical standards and principles Act as an escalation point for complex technical issues and provide input into rootcauseanalysis and lessons learned. Governance & Compliance Ensure infrastructure practices comply with internal policies, industry regulations, and security standards. Lead regular audits and reviews to assess compliance More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
AS9100, ISO 9001), with a focus on regulatory requirements specific to aerospace and defense. Expertise in APQP methodologies and tools , New Product Introduction (NPI) processes, and risk assessment and rootcauseanalysis techniques. Demonstrated ability to lead quality initiatives and mentor team members, particularly in APQP practices and standards. Awareness of Software Quality Assurance requirements and familiarity More ❯
if that is the path you want - if not there will always be a place for skilled developers. Other responsibilities will include: Achieving delivery of core/customized products Rootcauseanalysis of defects/issues and drive resolution Take ownership and do close follow up on project/s assigned, ensuring targets are met Monitoring and More ❯
is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other members of the team Participating More ❯