2 of 2 Salesforce Service Cloud Jobs in Midlothian

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs … collaborates across the business to design and implement scalable, secure, and user-centric platforms that support our strategic goals. About the Role Join our Client Technology team as a Salesforce Engineer, where your technical expertise will help drive innovation through collaboration. You'll work closely with product owners, architects, analysts, and talented cross-functional teams to design and develop … creative Salesforce solutions that enhance client engagement, sales, service, and marketing. Together, we'll build scalable, secure, and efficient capabilities that push boundaries and support our shared vision for the organisation. Key Responsibilities Design and implement robust Salesforce solutions using Apex, Lightning Web Components (LWC), Omnistudio, Flows, and integrations with external systems. Support the modernisation of Legacy More ❯

ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities … Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow … and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish technical guardrails, coding standards, ACL/security model, and More ❯