IT Service Desk Team Lead
- Hiring Organisation
- Reed
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £55,000 per annum, Inc benefits
Desk Team Lead . This is an excellent opportunity for an experienced IT support professional to lead a small team while remaining hands-on with technical operations and escalated support issues. As the Team Lead, you will oversee … delivery of IT support services, mentor Service Desk Analysts, and act as the senior escalation point for complex technical incidents. Key Responsibilities Lead, mentor, and develop a small team of IT Support Analysts, fostering a high-performing and customer-focused support function. Serve ...