6 of 6 Conflict Resolution Jobs in Milton Keynes

of relevant standards such as GDPR, ISO27001, ITIL, Cyber Security frameworks as relate to securing systems and data Interpersonal Exceptional communication and relationship-building skills Strong problem-solving and conflict resolution abilities Organisational Effective time management and ability to prioritise tasks in a fast-paced environment. Capable of managing multiple projects simultaneously. Worked in a multi-site environment More ❯

Location: Milton Keynes Compensation: £50,000/year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in service … coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing). • Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas for improvement … Ensure progress and satisfaction through NPS and CSAT scores, consulting with relevant colleagues if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines. • Understand any gaps in the market or improvements to products needed due to feedback from customers to drive evolution • Collaborate with the rest of the More ❯

performance of Managed Service Provider activities on hourly/daily basis, to identity trends and emerging issues; liaising directly with key stakeholders to ensure they are helped in the resolution of individual requests and incidents ensuring high quality experience to the Partner firms with the goal for overall excellent Partner experience in services provided Compliance Support Develop the registers … of some key relevant standards such as GDPR, ISO27001, ITIL service management and Project Management/Service frameworks Interpersonal Exceptional communication and relationship-building skills Strong problem-solving and conflict resolution abilities Organisational Effective time management and ability to prioritise tasks in a fast-paced environment. Capable of managing multiple projects simultaneously. Worked in a multi-site environment More ❯

best practices Awareness of relevant approaches and frameworks for project management including Prince, Agile, and artefacts relied upon. Interpersonal Exceptional communication and relationship-building skills. Strong problem-solving and conflict resolution abilities. Ability to work collaboratively with diverse teams across the organisation Organisational High level of attention to detail and accuracy. Effective time management and ability to prioritise More ❯

programming Strong understanding of best practices for data consistency and governance Awareness of relevant approaches for data management. Interpersonal Exceptional communication and relationship-building skills. Strong problem-solving and conflict resolution abilities. Ability to work collaboratively with diverse teams across the organisation. Organisational High level of attention to detail and accuracy. Effective time management and ability to prioritise More ❯

tools - working across various teams Strong understanding of best practices CRM workflows Awareness of relevant approaches for CRM Interpersonal Exceptional communication and relationship-building skills Strong problem-solving and conflict resolution abilities Ability to work collaboratively with diverse teams across the organisation Organisational High level of attention to detail and accuracy. Effective time management and ability to prioritise More ❯