6 of 6 IT Analyst Jobs in Milton Keynes

Is it time for you to step in to a new role? Do you want to be part of a Global Service Desk? Working with a well-established Technology business just outside of Milton Keynes. They have just acquired another business and need to expand the Service Desk team to meet the new demand. As part of a global … the US Team. Can you support users on a 1st line basis with a strong customer service, follows SLA’s and know when to escalate tickets? Responsibilities: As an IT Service Desk Analyst, you will... First point of contact for all IT related issues both inbound and outbound. Document & log issues using internal ticketing system. Trouble shoot … and resolve issues within service levels, and escalate when needed Create knowledge base articles for the wider team. Requirements: As an IT Service Desk Analyst, you will need... At least 2 years’ experience within IT Support both in person and over the phone Experience troubleshooting within a Windows based environment High level of customer service and strong More ❯

IT and Security Training Analyst A great chance to form a pivotal role in the organisation’s security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only More ❯

Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME in … and compliance checks. Participating in user acceptance testing (UAT) and documenting outcomes. Researching and suggesting system improvements. What We're Looking For Experience or education related to HR systems, IT support, or business system administration. Good analytical and problem-solving skills with strong attention to detail. Ability to understand technical documentation and workflows. Strong written and verbal communication skills. … deadlines. Discretion and professionalism when dealing with confidential information. Familiarity with Workday or similar HRIS platforms such as Oracle, SAP etc (advantageous but not essential). What's in it for You 33 days holiday (including bank holidays) Company laptop and phone Contributory pension scheme Health care plan and life assurance Discounts with major retailers and restaurants Employee assistance More ❯

A leading, fast-growing global financial services group is seeking an IT Access Management Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff across multiple international offices—including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems … JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities … service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 2+ years’ experience in a Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office More ❯

Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms of technology and completely More ❯

Through this apprenticeship you will gain hands on experience working within this role as well as the opportunity to enhance your customer service skills when dealing with IT support requests. Role Key Responsibilities: Provide 1st line support for IT infrastructure and systems across the organisation Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues … Assist in the testing of system developments and upgrades, reporting any issues or anomalies Create, update, and maintain reports to support IT operations and decision-making Perform routine IT tasks as assigned, ensuring consistency and reliability in service delivery Collaborate with team members to improve support processes and enhance user experience Training Information Communications Technician Level 3. Training … Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade C/4 (Essential) Maths GCSE, grade C/4 (Essential) Computer Science A Level More ❯