M365 Transition Engineer
- Hiring Organisation
- Sanderson Government and Defence
- Location
- Milton Keynes, Buckinghamshire, South East, United Kingdom
- Employment Type
- Contract
M365 Transition Engineer to support a high-profile Defence programme, working within a busy operational support environment. This role is centred around service stabilisation, knowledge transfer, mentoring, and capability uplift , helping to strengthen 2nd Line support functions while improving Microsoft 365 service performance across a complex and secure … escalation quality. Support major incident management and service stabilisation activities. Create and maintain operational documentation, including: Run books Standard Operating Procedures (SOPs) Troubleshooting guides Knowledge articles Deliver structured knowledge transfer through: Team mentoring Technical coaching Pairing sessions Support clinics Drive continuous service improvement initiatives across the Microsoft ...