2 of 2 Support Engineer Jobs in Morecambe

Firmware Support Engineer - Modbus & M-Bus Specialist Are you an Embedded Software Engineer with deep expertise in Modbus and M-Bus protocols? Do you enjoy solving complex technical challenges and providing direct customer support? We are a forward-thinking company in Morecambe seeking a Firmware Support Engineer to join our dynamic team. In this … the bridge between our innovative IoT products and our customers, designing robust embedded systems and providing expert technical guidance. This is a unique opportunity for a hands-on Firmware Engineer who is passionate about both development and problem-solving to play a key role in our success. Your Role: Bridging Development & Customer Success As a Firmware Support Engineer … Modbus and M-Bus communication systems . Debugging & Troubleshooting: Investigate and resolve complex issues related to firmware, hardware, and network connectivity (including TCP/IP , Ethernet ). Customer-Facing Support: Act as the primary technical contact for customers, providing clear, expert support on our products and protocols. Hardware Collaboration: Work with hardware teams; knowledge of PCB design and More ❯

Modbus, Mbus Firmware Engineer/support technician Morecambe LA3 3BT Job type Permanent Full-time Location Morecambe LA3 3BT Benefits Employee discount Company pension On-site parking Full job description We are seeking a skilled Firmware Engineer/support technician to join our dynamic team. The ideal candidate will have a strong background in embedded software … developing, and testing firmware for a variety of hardware platforms, including Internet of Things (IoT) devices. The successful candidate will also act as a primary contact for customer technical support, providing expert guidance on firmware, hardware, and communication protocols. Knowledge of PCB (Printed Circuit Board) design, assembly, and troubleshooting is desirable. Duties Collaborate with cross-functional teams to define … communication interfaces between devices. Document firmware designs and maintain project documentation in Confluence. Stay updated with advancements in technology. Act as the main point of contact for customer technical support, resolving firmware, hardware, and communication protocol queries. Qualifications Experience with Modbus and M-Bus communication systems is highly desirable. Familiarity with embedded software development practices and methodologies. Knowledge of More ❯