2 of 2 ITIL Jobs in Neath Port Talbot

technical risk. Experience providing technical leadership, coaching or mentoring other engineers. Desirable criteria Power Pages. Microsoft Copilot Studio. Stakeholder requirement gathering and solution design. ITIL 4 Foundation/Microsoft Power Platform Developer/PL-400 certification. Benefits Alongside your salary of £48,400 plus any allowance ...

reports and identify opportunities to improve performance. Contribute to developing Standard Operating Procedures (SOPs) and delivering training for new technologies and processes. Champion ITIL best practices and help shape the future of our IT Service Management processes. What We're Looking For You'll be someone who enjoys taking ownership … supporting others, and finding solutions to challenging technical issues. An ITIL qualification. At least two years' experience within an IT Service Desk or Technical Support environment. Experience supporting users in large scale software environments. Strong knowledge of Incident and Service Request Management. Excellent communication and stakeholder management skills. Experience working ...