3 of 3 Customer Retention Jobs in Newcastle upon Tyne

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Manager, it will be your responsibility to lead and grow our managed-services sales activities. You will be responsible for driving new business, managing customer relationships, meeting revenue targets, and building a high-performing sales team. Your role will combine strategic planning, hands-on sales, and team leadership … expand existing accounts. Build and manage a pipeline of leads; conduct outreach, proposals, negotiations, and contract closure. Maintain relationships with key clients, ensuring high customer satisfaction, retention, and upsell opportunities. Work closely with service delivery and technical teams to ensure proposals are feasible and services delivered meet ...

Manager, it will be your responsibility to lead and grow our managed-services sales activities. You will be responsible for driving new business, managing customer relationships, meeting revenue targets, and building a high-performing sales team. Your role will combine strategic planning, hands-on sales, and team leadership … expand existing accounts. Build and manage a pipeline of leads; conduct outreach, proposals, negotiations, and contract closure. Maintain relationships with key clients, ensuring high customer satisfaction, retention, and upsell opportunities. Work closely with service delivery and technical teams to ensure proposals are feasible and services delivered meet ...