Remote Customer Service Jobs in Newcastle upon Tyne

4 of 4 Remote Customer Service Jobs in Newcastle upon Tyne

Customer Service Advisor

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
EE
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate:? £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: October 2025 onwards Why this job matters Are you … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . Youll be talking over the phone to customers with all … broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
Employment Type: Work From Home
Posted:

Customer Support Apprentice

C23 - 5 & 6 Cobalt Park Way Cobalt Park, Newcastle Upon Tyne, England
Hybrid / WFH Options
SAGE (UK) LTD
Do you have a passion for helping customers? Do you take pride in delivering exceptional service? Are you eager to build a rewarding career in customer support? If so, the Customer Support Apprentice role at Sage could be the perfect opportunity for you! Role Speaking to our customers to deliver a structured solution with confidence. Demonstrate and … deliver exceptional problem solving and trouble shooting skills. Ability to ask the right questions to gain an understanding of the customer's business. Generate leads for our sales department by recommending alternative product/services that could save the customer money and time. Think on your feet and quickly research to find an answer for the customer query. Training Potential permanent position upon successful completion of the apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MIDDLESBROUGH COLLEGE Working Week Monday - Friday Hours to be confirmed Hybrid Working Expected Duration 1 Year Positions Available 10 Closing Date Monday, 1st September 2025 Start Date Monday, 6th October 2025 Desired Skills Communication skills IT skills More ❯
Employment Type: Intermediate Apprenticeship
Salary: £14,000 a year
Posted:

Business Applications Analyst

Newcastle Upon Tyne, England, United Kingdom
Hybrid / WFH Options
Fenwick
fenwick.co.uk. Perks - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products. WeCare -24/7 GP, wellbeing advice & support service Hybrid working (Typically Monday-Wednesday working in-office and Thursday & Friday working from home) About the role In this role, you’ll act as a subject matter expert for … a candidate... Strong knowledge and hands-on experience with D365 and POS systems. Proven ability to identify, prioritise, and resolve application issues. Experience with ITIL processes (Change, Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement and stakeholder engagement. About … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as More ❯
Posted:

Sales Support Executive - Managed Services

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Hybrid / WFH Options
Nextech
reps, managing data, liaising with customers, and making sure nothing slips through the cracks. What You'll Be Doing * Support the Sales Team: Prepare proposals, presentations, and contract documents.* Customer Focus: Handle queries, share info, and help resolve any issues that pop up.* Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing.* Manage the CRM: Keep … customer records up to date and squeaky clean.* Reporting: Pull together sales figures and performance metrics to help guide decisions.* Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule. Who You Are * 1-3 years' experience in sales support, admin, or customer service.* Super comfortable using CRMs, Microsoft Office (especially Excel More ❯
Employment Type: Full-Time
Salary: £28,000 - £33,000 per annum
Posted:
Customer Service
Newcastle upon Tyne
25th Percentile
£25,087
Median
£25,300
75th Percentile
£29,500