Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Provide Dedicated Support (computers, printers, phones, tablets...) - Offer personalized onsite IT support to VIP users, addressing their technical issues promptly and efficiently Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues for VIP clients, ensuring minimal disruption to their workflow System Maintenance: Perform regular maintenance and updates on VIP clients devices, including laptops, desktops, mobile devices, and … teams to escalate and resolve complex issues, ensuring seamless support for clients Training and Support: Provide training and guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and … quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Yolk Recruitment
organisation and will have the opportunity to work on small and complex projects alongside BAU core tasks. This includes configuring and maintaining the company's endpoints, servers, networks, enterprisesoftware and security systems. Additionally, you will work to optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations. This is … you'll be doing: Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Upgrading, installing and configuring new hardware and software to meet company objectives. Monitoring and maintaining networks and servers. Review and document security protocols and procedures to prevent potential threats Assist in specification and procurement of IT hardware … and software solutions Ensure data integrity and security is maintained and always enforced Occasional travel when required to attend sites globally to provide technical support and implementation of new solutions The experience/knowledge you'll bring to the team: 3 years' experience in Office365. 3 years of demonstrable experience in Azure AD 3 years of experience in More ❯
organisation and will have the opportunity to work on small and complex projects alongside BAU core tasks. This includes configuring and maintaining the company's endpoints, servers, networks, enterprisesoftware and security systems. Additionally, you will work to optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations. This is … you’ll be doing: Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Upgrading, installing and configuring new hardware and software to meet company objectives. Monitoring and maintaining networks and servers. Review and document security protocols and procedures to prevent potential threats Assist in specification and procurement of IT hardware … and software solutions Ensure data integrity and security is maintained and always enforced Occasional travel when required to attend sites globally to provide technical support and implementation of new solutions The experience/knowledge you’ll bring to the team: 1-2 years’ experience in Office365. 1-2 years of demonstrable experience in Azure AD 1-2 years More ❯
IT Director – Enterprise Applications (IFS ERP) Metric Bio are partnering with a global biologics CDMO on a search for an IT Director to lead enterprise applications, with a heavy focus on IFS ERP. This leader will own strategy, implementation, and operations across ERP, CRM, supply chain, and finance systems as the company scales from clinical to … Responsibilities: Lead IFS ERP roadmap, delivery, and optimization Oversee integrations with systems like Salesforce Ensure systems meet business, compliance, and operational needs Manage internal teams and vendors driving enterprise solutions Partner cross-functionally to deliver data and process improvements Qualifications: 10–15+ years in life sciences IT, with strong IFS ERP experience Hands-on ERP leadership supporting biopharma More ❯
