Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We're hiring for a Senior User Researcher who can inspire and lead our UR community and influence our project teams. Our DWP Digital community is taking on a once-in-a-generation digital transformation. We're bringing together the best tech, tooling and in … house talent to design and build modern, simple-to-use products and services. Our User Researchers work on internal and external userresearch projects to gather insights and feedback from a diverse range of users. The types of users we work with can range from citizens accessing … Child Maintenance or DWP staff accessing internal systems and services that enable them to to do their jobs well. Join us and help put user needs, and expert userresearch, at the heart of everything we do. So, what can I expect as a Senior Usermore »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary As a user researcher, you'll be helping teams ensure the user is at the heart of what we do and supporting effective digital delivery across its digital transformation projects and the wider health and care system. You'll support the digital project teams by identifying … user needs, chiefly through qualitative research. You will generate new and actionable user insights, and will, as part of a multidisciplinary scrum team, enable the design, development and continual improvement of services for users. You should have demonstrable experience of using a variety of user testing methodologies … to reveal actionable user insights. You'll have excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence. You will need to be confident in explaining user needs to senior decision makers, and for acting as a persuasive advocate more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary We are excited to offer the opportunity to bring on board a Junior UserResearch Officer. As a digital team we are continuing to expand our growing team. As a UserResearch Officer you will be responsible for carrying out userresearch … specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early stage concept and prototype … testing, and continual research on design iterations. Leading the research process from developing a research and recruitment approach, through to fieldwork, analysis and report writing. Planning and conducting qualitative research to a high standard - from interviewing to moderating workshops and usability testing sessions - to generate actionable more »
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
services, as well as challenge and suggest improvements to our ways of working in order to successfully deliver effective and efficient products which meet user needs and support business goals. You will work across multidisciplinary teams in an agile and user centric way and have responsibility for the … Main duties of the job You will own the design and iteration of products or services, and support delivery teams with your knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders. This may be over multiple products or … and delivering change successfully across a portfolio of products and will need to take a strategic, end to end view in order to meet user needs and realise the strategic requirements of the department. You will have line management responsibility for a group of our Product Owners and will more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Digital, Data and Technology Directorate. As a Frontend Developer, you will be at the heart of accessible and responsive design for a variety of user interfaces. You will be knowledgeable about accessibility to ensure our interfaces are WCAG 2.2 Level AA compliant. This is a perfect opportunity for someone … Level AA compliant HTML.You will work within a multi-disciplinary team and support a culture focused on customer needs. You will deliver first-rate user interfaces in a timely manner and within budget. You will contribute to the delivery of interface designs that meet web standards, adhering to government … of Frontend development to non-technical colleagues and collaborate with internal and external business owners, and other designers, developers and relevant stakeholders, to optimise user interfaces within business and technical constraints. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS more »