3 of 3 IT Support Jobs in Newport

IT Support Technician Salary: circa £28,000 Location: Newport Job Type: Full-time - Onsite - Full UK Drivers Licence Required We are seeking an IT Support Technician to join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems. The ideal candidate will have a strong background in … the organisation. Issue Resolution: Understand the root causes of issues and their impacts on users, proposing effective solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and … configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders, preparing notes and actionable items as required. Audit Preparation: Ensure system conformity with policies and prepare materials for audits. Required Skills & Qualifications: Experience managing Microsoft 365 Suite and Azure environments. A minimum of 2 years' experience in an IT support More ❯

IT Support Technician Salary: circa £28,000 Location: Newport Job Type: Full-time - Onsite - Full UK Drivers Licence Required We are seeking an IT Support Technician to join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems click apply for full job details More ❯

As an IT Helpdesk Engineer, you will play a crucial role in ensuring the smooth operation of our client’s technology infrastructure. You will work closely with other team members, respond to support requests, and contribute to project initiatives from the office and at client sites. Role Responsibilities: Respond promptly to client enquiries via phone, email, or in … software, and network issues Escalate complex problems to senior technicians or relevant teams Maintain accurate records of incidents and resolutions Team Collaboration: Collaborate with the rest of the Technical Support team to resolve technical challenges Participate in team meetings, knowledge sharing sessions, and training Contribute to the development of best practices and standard operating procedures Client Site Project Work … Assist in deploying and configuring hardware and software solutions at client locations Conduct system upgrades, installations, and migrations Provide on-site support during project implementations Ensure client satisfaction by delivering high-quality service Documentation: Create and update technical documentation, including user manuals and troubleshooting guides Maintain an inventory of hardware, software licenses, and peripherals Security and Compliance: Adhere to More ❯