Incident Analyst
- Hiring Organisation
- Driver and Vehicle Standards Agency
- Location
- Newry Mourne and Down, United Kingdom
- Employment Type
- Full Time
maintaining accurate records and documentation Good understanding of ITIL service management framework or equivalent experience Knowledge of major incident processes and tools (e.g. ServiceNow or similar platforms) Additional Information Essential qualifications/licenses: Currently hold or be willing to work towards ITIL V3/V4 foundation or higher MIM (Major ...