1 to 25 of 30 ServiceNow Jobs in Northern Ireland

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. … track record of managing a service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As … years of experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in … problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in … problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision More ❯

you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more. The ServiceNow Technical Architect will be responsible for developing the technical design, implementation, and deployment of ServiceNow solutions. The Technical Architect will collaborate closely with key stakeholders, project managers, and development teams … to ensure that ServiceNow solutions meet business needs while adhering to industry best practices and standards. This role involves providing technical solution design, collaborating with a team of developers, and offering guidance on best practices for ServiceNow technical implementation, configuration, and integration. Key Responsibilities: Solution the end-to-end technical design and implementation of ServiceNow solutions, ensuring they are tailored … to meet business requirements. Help align configuration, customization, and integration of ServiceNow modules with other enterprise systems (e.g., ERP, CRM). Architect scalable, sustainable, and high-performing ServiceNow solutions, anticipating both current and future needs. Work closely with stakeholders to gather business requirements, assess needs, and translate them into technical solutions within the ServiceNow platform. Act as a bridge between More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven AI and Automation Lead who will be responsible for driving … Azure ML, SageMaker). Hands-on experience with automation and orchestration technologies, such as: Robotic Process Automation (RPA)platforms: UiPath, Blue Prism, Automation Anywhere IT process automation (ITPA)tools: ServiceNow Workflow/Orchestration, Microsoft Power Automate, Ansible, Terraform Integration using APIs and event-driven architectures (e.g., Kafka, Azure Event Grid) Proficiency in cloud-native AI and automation servicesin one of More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject … Service Offering and detailed Service Description documentation in support of pre-sales, Own and manage the Event Management tooling environment (e.g., Opsview, Orchestrator, integrations with Engage/ConnectWise/ServiceNow). Define and drive the Event Management technology roadmap, ensuring alignment with operational strategy and industry best practices. Act as the Event Management SME, advising stakeholders on platform capabilities, enhancements … proactive incident management. Oversee and coordinate all customer transitions, ensuring monitoring environments are provisioned, deployed, and validated as per agreed scope. Manage and support all tooling integrations, including Engage, ServiceNow, and future platform connections (e.g. server configuration and performance tuning). Collaborate with the Infrastructure and Platform teams to ensure alignment on architecture, Collector image development, and infrastructure management. Work More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject … Service Offering and detailed Service Description documentation in support of pre-sales, Own and manage the Event Management tooling environment (e.g., Opsview, Orchestrator, integrations with Engage/ConnectWise/ServiceNow). Define and drive the Event Management technology roadmap, ensuring alignment with operational strategy and industry best practices. Act as the Event Management SME, advising stakeholders on platform capabilities, enhancements … proactive incident management. Oversee and coordinate all customer transitions, ensuring monitoring environments are provisioned, deployed, and validated as per agreed scope. Manage and support all tooling integrations, including Engage, ServiceNow, and future platform connections (e.g. server configuration and performance tuning). Collaborate with the Infrastructure and Platform teams to ensure alignment on architecture, Collector image development, and infrastructure management. Work More ❯

service performance and continuous improvement initiatives. • Skilled in stakeholder engagement, communication, and conflict resolution. • Financial oversight experience across service delivery contracts. • Hands-on experience with ITSM tools such as ServiceNow or equivalents. • Demonstrable leadership in cross-functional team environments. Skills: Customer QoS/SLA Management Delivery Management Finance ITIL Leadership ServiceNow What you can expect from us: Together, as owners More ❯

Fancy the opportunity to join a dynamic team delivering ServiceNow HRSD solutions across multiple industries? This role offers the chance to work on transformative HR technology projects with a diverse client base. You’ll be part of an inclusive, growth-focused team, with real opportunities for career advancement and the flexibility to work both remotely or in the office. Key … high-quality outputs People Development : Mentor junior team members and foster a collaborative environment Business Development : Stay updated on HR tech trends, contribute to bids, and act as a ServiceNow HRSD SME Experience We’re Looking For: ServiceNow HRSD Experience : Strong functional knowledge of ServiceNow HRSD implementations; additional HRIS experience (Oracle, Workday, SuccessFactors) is a plus HR Knowledge : Experience in More ❯

Jenkins, GitHub Actions, Azure DevOps, etc.). • Exposure to Salesforce • Excellent problem-solving and debugging skills. • Strong communication and collaboration skills. Nice to have, but not essential: • Exposure to ServiceNow, or other enterprise applications. • Knowledge of Kubernetes, Docker, and containerization for API deployments. #LI-LW1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted More ❯

Able to work both as part of a team and as an individual. Strong people skills and a coaching/mentoring mentality. KCS certification(s) Understanding and experience of ServiceNow Additional Information We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a More ❯

support, training, feedback and inquiries from customers, troubleshooting and delivering continual services improvements and upgrades to content management services and tools, including workflow tools, reporting dashboards and use of ServiceNow for information product management services Skills and Experience: Relevant undergraduate degree (post-graduate qualifications also advantageous), preferably in library, information science or legal information management, is desirable Relevant experience of More ❯

periodically review active exceptions to determine if they are still necessary and request extension or revoke them as appropriate Technical Skills: Proficient in using Information Technology tools such as ServiceNow, Azure DevOps, Qualys, Absolute, and CrowdStrike Hands-on experience with vulnerability assessment and remediation tools Knowledge of cybersecurity concepts and methods including, but not limited to, secure configuration management, data More ❯

Skills and Qualifications: Experience in an Application Support role with Good all-round technical skills Experience installing, configuring or supporting business applications. Issue tracking and reporting using tools eg. ServiceNow Knowledge/experience of problem Management Tools. Proven experience in a technical support or SRE role, preferably supporting DevOps tools and technologies. Experience with GenAI or Machine Learning tools is More ❯

enabled by any of the three major public clouds AWS, Azure or GCP Deep expertise in application modernization and Microservices Extensive experience in platform technologies, specifically Salesforce, SAP and ServiceNow Versed with Hybrid Cloud security solutions, including Cloud-native security. Experience in conducting Cloud assessments and migration approaches and methodologies, as well as Cloud design patterns including Landing zones. Understanding More ❯

Job Title: Platform Architect UK (Sponsorship is not available) About the Company A global leader in data management solutions for financial, legal, and data-driven organizations. With over 20 years of experience, their platform is trusted by hundreds of clients More ❯

leadership both internally and externally Engage with customers and partners to gather feedback, refine product strategy, and identify new opportunities Maintain a keen understanding of industry trends, competition, and ServiceNow updates that may impact our integration capabilities Qualifications : Bachelor's or Master’s degree in Computer Science, Business, or a related field 7+ years of product management experience, with a … track record of delivering successful integrations, preferably in SaaS or cloud-based environments Strong technical background with the ability to engage with engineers on detailed technical discussions Expertise with ServiceNow's platform, products, and ecosystem Excellent communication, presentation, and leadership skills, with the ability to influence cross-functional teams without formal authority Experience in agile development environments and familiarity with More ❯

years of professional C++ or Java development experience Willingness to learn new technologies independently Experience with trading or crypto solutions development Familiarity with task management tools like Jira, Asana, ServiceNow Experience with version control tools such as Git Knowledge of CI/CD tools like Jenkins, GitLab, GitHub, Harness Experience with build tools like CMake/Make Experience with containers More ❯

service blueprinting. Ability to translate complex legal and policy requirements into intuitive service experiences. Excellent stakeholder engagement and facilitation skills Nice to have: Familiarity with tools like Miro, Figma, ServiceNow, or SuccessFactors is a plus. Degree in Human Resources, Service Design, Business, or related field. Certifications in Service Design, Agile HR, or Compensation & Benefits. Experience working in large, matrixed organisations More ❯

Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, weve grown a team with strong expertise across every aspect of the Now Platform. Our customers look … of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenters ServiceNow Centre of Excellence may be for you. What youll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations More ❯

service blueprinting. Ability to translate complex legal and policy requirements into intuitive service experiences. Excellent stakeholder engagement and facilitation skills Nice to have: Familiarity with tools like Miro, Figma, ServiceNow, or SuccessFactors is a plus. Degree in Human Resources, Service Design, Business, or related field. Certifications in Service Design, Agile HR, or Compensation & Benefits. Experience working in large, matrixed organisations More ❯

information/data and actions/tasks. You’ll develop and maintain technology documentation for best practise, knowledge sharing and training purposes You’ll effectively use the ticketing system (ServiceNow) to track and record any issues received You’ll provide support in other areas of the team and work on ad hoc projects as required What you need to have More ❯

kept up to date. Delivering regular and customized training to teams within the business Strong design & execution bend of mind to help resolve complex technical issues. Ticketing tools like ServiceNow Scheduling tools like AutoSys. Thorough understanding of ETL and relational database methodologies. Software engineering best practices Passion for technology and self- starter Strong writing, communication, time-management, decision-making, and More ❯

kept up to date. Delivering regular and customized training to teams within the business Strong design & execution bend of mind to help resolve complex technical issues. Ticketing tools like ServiceNow Scheduling tools like AutoSys. Thorough understanding of ETL and relational database methodologies. Software engineering best practices Passion for technology and self- starter Strong writing, communication, time-management, decision-making, and More ❯