4 of 4 IT Technician Jobs in Norfolk

IT Support Technician (First Line Support) Norwich Up to £25,000 per annum 37.5 hours per week, Monday to Friday Are you a tech-savvy problem solver with a passion for helping others? We're looking for an enthusiastic IT Support Technician to join our dynamic team in Norwich. If you have a 'can do' attitude … and enjoy tackling technical challenges, this could be the perfect role for you! REED Technology are working with a client who require an IT Support Technician, you'll be the first point of contact for end-users, providing top-notch technical support via phone, email, and in-person. You'll troubleshoot hardware, software, and network issues, ensuring our … IT systems run smoothly. Your responsibilities will include: Resolving technical issues and providing excellent customer service. Installing, configuring, and maintaining computer systems and peripherals. Performing regular system maintenance and updates. Assisting with the setup and deployment of new equipment. Keeping accurate records of support requests and resolutions. Collaborating with the IT team to solve complex problems. Ensuring compliance More ❯

Job Title: IT Support Technician Location: Norwich (Hybrid Working) Salary: £25,000 per annum Cooper Lomaz is working with a growing organisation in Norwich to recruit an IT Support Technician. This is a fantastic opportunity for someone looking to progress their career by moving from general IT support into a more software- and application-focused support … environment. Role Overview: As an IT Support Technician, you'll be a key point of contact for customers, providing high-quality support for bespoke software applications. You'll work closely with clients to resolve technical issues, track faults using a ticketing system, and ensure all support queries are handled efficiently and professionally. Key Responsibilities: Provide front-line support … Office 365 and associated desktop applications Assist in maintaining internal documentation and user guides Skills & Experience: Excellent customer service and communication skills Proven experience in 1st/2nd line IT support roles Experience supporting Office 365 and using CRM/ticketing systems Strong troubleshooting abilities with a proactive approach Ability to prioritise tasks and manage time effectively Strong relationship More ❯

the role. A brand new position has been created due to a very exciting time within this wonderful Charity. You will be joining the Head of IT as one of his first new recruits to a newly formed IT Department, these guys have been around doing their awesome work for almost 100 years, and have recently gone through … a period of growth and restructuring which sees them moving into new offices and starting to move their IT support back in house. This will be a busy, varied, and interesting role, supporting approx. 150 users across 4 sites, although most people are based at HQ, some occasional travel to other sites may be required. Troubleshoot a wide range … of IT issues Identify trends and monitor event logs Manage helpdesk and asset management system Support project work Support the Head of IT in maintaining the network and replacing hardware A note to say due to their location you will need a car for this one. why you should apply. This is a broad role where you will More ❯

Working in a busy city-based IT support business, we have a great opportunity to join the team as a 1st Line IT support member. Whilst undertaking an IT Solutions Technician Apprenticeship (Level 3), the successful candidate will be involved with providing high quality IT technical support to an ever-growing customer base. Role A … request for assistance. Performing desktop builds and installations. Maintaining the accuracy of Client system documentation. Carrying out scheduled day to day maintenance, e.g. back-ups. Installing, supporting and maintaining IT hardware and software Installing new software releases. Carrying out system upgrades. Resolving software related problems. Analysing and resolving faults, from a major system crash to lost passwords. Managing e … Mobile devices and applications. Setting up user accounts, permissions and passwords. Undertaking routine preventative work and maintaining network security. Providing training & technical support for clients of varying levels of IT knowledge, skills and competence. Liaising with third party suppliers, for warranty issues, parts supply etc. Completing additional duties as assigned by management. Selling, upselling and recommending products to customers. More ❯