FM Support Services Manager
Colney, Norfolk, United Kingdom
The Norwich BioScience Institutes
response. • Soft Services Management - Ensuring effective delivery of cleaning, waste management, catering, reception, and porterage. • Contract & Supplier Management - Managing outsourced service providers and ensuring compliance with SLAs. • Business Continuity & Incident Management - Developing and maintaining business continuity plans for NBIP (BCP). • Compliance, Insurance & Risk Management - Ensuring adherence to health, safety, and environmental policies. • Mechanical, Electrical & Building Fabric Maintenance - Supporting … control systems, working with the EI Business Support team as needed who locally manage systems within the EI Building. Operational Management • Analyse Business Systems data to identify trends, improve response times, and enhance efficiency. • Work with the FM Business Partner to provide data-driven insights for performance monitoring. • Drive continuous improvement to ensure customer-focused service delivery. Soft Services … ensure compliance and contractual performance. • Develop and sustain relationships with key stakeholders. Security & Access Management • Manage site security services, including contracted security staff, access control, and CCTV. • Ensure robust incident response procedures, coordinating with emergency services when necessary. • Work with internal stakeholders to manage security risks, access controls and mitigate threats. • Oversee visitor management protocols, ensuring compliance with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: