technical escalation point for 1st and 2nd Line Support Engineers Troubleshoot and resolve complex infrastructure incidents and perform root cause analysis Support a wide range of systems including Exchange, Microsoft365, Windows Server, VMware, and core networking Lead on system upgrades, patch management, capacity planning, and performance tuning Develop and maintain automation scripts (e.g. PowerShell) to streamline … both independently and as part of a collaborative team. Key Skills & Qualifications: Strong background in enterprise infrastructure support and engineering Experience in multi-site or regulated environments Professional certifications (Microsoft, VMware, CompTIA, ITIL) are highly desirable Excellent problem-solving, planning, and communication skills Proven ability to deliver infrastructure projects from start to finish Ready to join a company that More ❯
Thetford, Norfolk, England, United Kingdom Hybrid / WFH Options
Agilis Search
to a hybrid (on-premise/cloud) IT model Maintain server operations, disaster recovery, and cyber security (Cyber Essentials compliance) Manage cloud platforms (Google Workspace, AWS, Azure AD, Office365) Support database and software development teams through resilient and scalable systems Deliver strategic input on infrastructure planning, procurement, and budgeting Oversee supplier relationships and IT asset management Ideal More ❯
to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft365 application support, Azure and Intune management, Enterprise financial systems (IFS, Pronto, Sage and others) Liaise with 3rd party providers where appropriate for the support and on … genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in a IT support role and environment UK Driving licence - occasional travel required to regional office locations More ❯
knowledgebase • Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: • Experience troubleshooting Windows desktop operating systems • Experience troubleshooting Microsoft365 apps including OneDrive/Teams • Ability to diagnose basic networking issues • Familiarity with Routers, Switches, Access Points and other networking hardware Personal Requirements: • Good communication skills More ❯
knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: Experience troubleshooting Windows desktop operating systems Experience troubleshooting Microsoft365 apps including OneDrive/Teams Ability to diagnose basic networking issues Familiarity with Routers, Switches, Access Points and other networking hardware Personal Requirements: Good communication skills More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
networks, and basic SQL/database concepts. Ability to work independently and manage your own workload. Strong problem-solving skills and a proactive mindset. Beneficial: Strong Excel and Office365 skills (e.g., advanced filtering, lookups). Experience with scripting (PowerShell, batch files). Familiarity with ECOMM platforms like Amazon, Magento, Shopify. Experience working in the Retail industry. Why More ❯
knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of-hours project work Technical Skills: Experience troubleshooting Windows desktop operating systems Experience troubleshooting Microsoft365 apps including OneDrive/Teams Ability to diagnose basic networking issues Familiarity with Routers, Switches, Access Points and other networking hardware This is a great chance More ❯
systems Supporting customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating over the phone More ❯
communicator, both written and verbal Able to work independently and collaboratively in a team Comfortable with occasional domestic and international travel Proficient with standard office IT tools (MS 365, Word, Excel, Outlook, Teams) Eligibility to work in the UK What's on Offer: Salary of up to 35,000 (depending on experience) Company pension scheme with enhanced employer More ❯
You must be able to drive on-site daily to Snetterton area*** IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. A charity organisation are looking for an IT Support Technician who can work on-site in their Snetterton office. You must be able to drive on site daily, and some rare travel may be required to … following are required: Windows Operating Systems (Pro/Enterprise & Server) Windows Server - DHCP, DNS, Active Directory, Print and Networking (including routers, switches, cabling, APs) Mobile Operating Systems (Android & iOS) M365 administration (including Entra ID, Intune, SharePoint, Exchange Online) IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. More ❯
What We’re Looking For Proven experience in a similar role. Full UK driving license An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Basic knowledge of PowerShell scripting Basic More ❯
What We're Looking For Proven experience in a similar role. Full UK driving license An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Basic knowledge of PowerShell scripting Basic More ❯
Thetford, Norfolk, England, United Kingdom Hybrid / WFH Options
Ithika Recruitment Ltd
a direct report 1st Line engineer, the environment is predominantly Windows with some Linux (Linux skills aren't essential but an interest in learning is), Hypervisors (HyperV/Xen), O365, Azure, VOIP and more.Lots of the windows infrastructure has been improved and there is budget to do more with a full, phased technology refresh in the works, upgrade projects, Google … Workspace to Microsoft Migration, new photocopiers and lots to consolidate and improve.The organisation and C-suite are supportive, collaborative, relaxed in their approach and have a focus on careers not just jobs. They love to help you achieve, learn and grow. We’ll pay you £42k - £47k depending on your experience, plus 11% pension, 25 days holiday, life assurance More ❯