Service DeliveryManager An established investment business is looking for a Service DeliveryManager to join their team on a permanent basis, based in either Edinburgh or Glasgow . This role will suit someone with strong end-to-end service lifecycle experience, covering everything from proactive … monitoring and incident response to ensuring delivery resilience and securing a high-performance platform. Key Responsibilities: Take ownership of platform performance and service reliability. Manage the full service lifecycle, ensuring stability, security, and efficiency. Oversee infrastructure components including VM, containers, networking, and patching. Lead regular third-party supplier reviews … through robust stakeholder and supplier engagement. Apply ITIL v4 best practices across relationship management, supplier coordination, and service delivery. Requirements: Proven experience in service delivery and platform ownership within complex IT environments. Strong working knowledge of ITIL v4, particularly in relationship, supplier, and service management. Familiarity with infrastructure technologies More ❯
impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior Service DeliveryManager has responsibility for the delivery of all production IT services to the firm. Working closely with the Systems and IT Security … managers, this person assures a high-quality service to end users. The Service DeliveryManager ensures Service Support and Service Delivery Processes are in place and managed effectively. As well as managing within the IT team, this is a "business facing" role and requires the establishment and … the firm and drives the IT Service Team to achieve those expectations to a high standard. Roles and Responsibilities : Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals. Ensure the delivery of services meets agreed-upon More ❯
to join an industry leading business that works with global brands? If this sounds like you, we are looking for an experienced Senior Client DeliveryManager to lead complex client campaigns, drive team performance, and deliver meaningful results. In this role, you'll support, develop, and implement a … structured delivery approach that not only meets but exceeds client expectations. You'll oversee Client Delivery Managers, ensure seamless communication, and champion operational excellence across multifaceted project requirements. If you thrive on building strong relationships, creating operational excellence, and bringing structure to fast-paced environments, this could be … your US clients Flexibility to work 9am to 5pm on your days in the office What You'll Do Lead, coach, and mentor Client Delivery Managers to ensure flawless campaign execution and support team development. Provide clear direction and support to ensure accountability and high performance across the deliveryMore ❯
Are you ready to deliver innovative data products?Specsavers is looking for a Data DeliveryManager to join our team. This exciting role will be at the forefront of our digital & Data transformation, ensuring that our data products are delivered efficiently and effectively, aligning with our mission to … by every customer. Our Technology team underpins this mission by defining, delivering, and supporting clear, value-focused, and efficient technology solutions. As the Data DeliveryManager, you'll play a crucial role in leading data-focused delivery teams, fostering a culture of continuous improvement, and ensuring successful … delivery of high-quality data products and services. You'll oversee the delivery of a range of data projects. You'll manage changes in delivery scope or requirements, negotiate with business stakeholders, and organise delivery meetings and agile ceremonies. Your role will involve planning, executing, and More ❯
Service DeliveryManager £65,000 - £75,000 Edinburgh/Glasgow – hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory businesses More ❯
We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You'll … the business. Maintain compliance with GDPR, environmental, and quality standards. Efficient incident, change, and problem management. Required Experience: Proven track record in IT service delivery and project management. Strong experience in service improvement, stakeholder management, and team leadership. Familiarity with incident, change, and problem management best practices. ITIL Foundation More ❯
sunderland, tyne and wear, north east england, united kingdom
Jackson Hogg
We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You'll … the business. Maintain compliance with GDPR, environmental, and quality standards. Efficient incident, change, and problem management. Required Experience: Proven track record in IT service delivery and project management. Strong experience in service improvement, stakeholder management, and team leadership. Familiarity with incident, change, and problem management best practices. ITIL Foundation More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
working with, you'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically … experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging … roles includes a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Experience of digital delivery in an agile environment in multiple phases. Promoting a culture of psychological safety in teams, managing team dynamics. Fostering a continuous improvement environment. Experience More ❯