5 of 5 Design Thinking Jobs in the North East

methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will include, but arent limited to: Plan, design and … prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and test centres Carrying out user research activities from recruiting participants, preparing … product and service features Advocate for user needs and conducting inclusive research in every activity Collaborating with colleagues in developing clear and actionable findings, including working closely with service design colleagues to create a rich picture of user behaviour Contribute to the wider user research community such as presenting at meetups Skills and Qualifications To be successful in this More ❯

local hub -London, Leeds, Gosforth, Glasgow, Edinburgh Contract type : Permanent Our Team Virgin Money is two years into an exciting transformation journey. We've successfully established a Customer Service Design Centre of Excellence (CoE) within CIO Products and Channels (COO), embedding design thinking and customer-centricity into how we shape experiences. Now, we're ready to take … the next leap, expanding our strategic design capability across the organisation and maturing our approach to digital operational excellence. It's a fun and fast-paced place to be, and we want you to help take us to the next level. This is a critical leadership role supporting the Customer Service Design Leadership Team in scaling the CoE … s impact, embedding strategic journey design principles across Virgin Money, and enabling the next phase of transformation. You'll play a key role in shaping how we evolve our operating model, with a focus on future-state design, systems thinking, and enterprise-wide capability building. Your expertise will guide our strategic decisions, spark innovation, and ensure that More ❯

user experiences in a highly regulated, high-stakes environment—this is the opportunity for you. Your Role As Lead UX Designer, you will: Own the end-to-end UX design process for our private banking digital services. Lead and mentor a team of UX/UI designers, ensuring design consistency, quality, and innovation. Collaborate closely with product managers … developers, data analysts, and compliance teams to define and execute design strategies. Conduct user research with affluent clients and relationship managers to uncover needs, pain points, and opportunities. Translate complex financial workflows into intuitive, accessible, and elegant user interfaces. Advocate for design thinking and a user-centered mindset across the organization. Create and maintain UX frameworks, design systems, and documentation aligned with brand and accessibility standards. What You Bring 7+ years of UX design experience, including 2+ years in a lead or senior role. Proven success designing digital products in financial services—preferably private banking, wealth management, or fintech. Strong portfolio showcasing complex UX challenges and user-centric solutions. Deep understanding of design thinking More ❯

ensuring it’s modern, responsive, and conversion-optimised Create wireframes, prototypes, and final designs that improve usability and engagement Work closely with developers and stakeholders across departments to align design with business goals Ensure accessibility, performance, and security are built into every design What We’re Looking For Strong experience in customer-facing web UI/UX design A portfolio of work that demonstrates your design thinking and technical skills Proficiency in tools like Figma (or similar) Excellent communication skills -you’ll be presenting ideas to execs, developers, and end users Experience delivering designs for eCommerce platforms is a plus Salary & Benefits A collaborative, forward-thinking culture where your ideas matter Opportunities to work … gym Free parking Pension contributions 25 days holiday + bank holidays Hybrid working - 2 days from office. Standard 40-hour working week Interested in shaping the future of digital design in a growing UK brand? To apply please send your CV to Siobhan Maley at Reed More ❯

Head up the Lead execution and evaluation of business analysis initiatives across assigned programmes, ensuring delivery standards, timelines, and budgets are met. Implement and refine business analysis methodologies, including design thinking, lean startup, systems thinking, and explicitly Market Insight Analysis as a key capability for informing project direction and strategic decision-making Contribute subject matter expertise and … allocation, and stakeholder integration. Cultivate strong relationships with mid-level stakeholders, including government agencies, industry partners, startups, and academia. Deliver actionable insights across ecosystem mapping, customer segmentation, value proposition design, commercial modelling, and pricing strategy to support go-to-market planning and business growth. Track and report specific performance metrics for projects and programmes-including delivery timelines, capacity/… contribution. What We're Looking For Significant experience in delivering and managing business analysis within complex, multi-disciplinary programmes . Demonstrated expertise in market insight analysis, ecosystem intelligence, commercial design, and pricing validation, using analytical skills to interpret and act on market data for wider strategic impact. Proven ability to apply advanced business analysis methodologies, support teams and optimise More ❯