18 of 18 Remote ITIL Jobs in the North East

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

in a proactive way in a fast-paced environment * Excellent written and communication skills * Strong understanding of Firewall and Security principles * Basic understanding of working within SLAs * Understanding of ITIL processes * Full UK Driving License Benefits include and are not limited to: * Regular training and progression opportunities * Hybrid working options * Cycle to work scheme * Private medical cover * Pension scheme Next More ❯

configuration and release management, incident and problem management). Qualifications Essential IT related degree or equivalent OR Significant demonstrable experience in developing and/or supporting IT systems. Desirable ITIL Foundation (or equivalent) Professionally recognised certification at appropriate level in area of specialism. Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest way, Newburn Riverside Newcastle Upon More ❯

Experience of Server Hardware Management and maintenance Experience of Containerisation, Red Hat OpenShift, ARO or AKS Experience of Continuous Integration and Continuous Delivery tooling Experience of working within an ITIL framework Working in Multi-disciplinary Agile teams Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time)?plus the option to buy more. More ❯

years MIN technical consulting experience within a Managed Service Provider* Strong communicator who can simplify the complex for clients* Ability to recommend and implement smart, practical solutions* Familiarity with ITIL, cybersecurity standards (Cyber Essentials, ISO 27001, NIST) and data protection requirements* Hands-on expertise with:o Windows Server (AD, GPOs, DNS, DHCP, DFS, Hyper-V)o Microsoft 365 (Exchange Online More ❯

Mentor IT teams, lead workshops, and promote a culture of quality. Harness ITSM tools, analytics, and automation to boost efficiency and reliability. What You Will Bring: Strong knowledge of ITIL and IT service management best practices. Hands-on experience with ServiceNow, Jira, Zendesk (or similar). Skilled in Power BI for reporting and Visio for process mapping. Ability to analyse More ❯

maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (eg, Azure), and enterprise collaboration tools (eg, Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (eg, Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with More ❯

cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with More ❯

and verbal communication skills with the ability to be influential and persuasive and work collaboratively with business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000. Responsibilities include: Following the documented Problem & Capacity Management process and any sub-processes. Ensure the Problem Management processes interface with all service management teams … Experience using service management logging tools. Excellent knowledge of MS Excel. Must be eligible for UK Security Clearance Desirable skills: Previous experience in a Problem Management environment is advantageous. ITIL Foundation Accreditation is desirable. Experience of the ISO 20000 Service Management Standard would be a benefit. Technical background would be of benefit. Additional Information We pride ourselves in offering an More ❯

working within a PMO setting. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree in Information Technology More ❯

day operations of the service desk, ensuring SLAs and KPIs are met Act as a technical escalation point and provide guidance on complex issues Drive service improvements and champion ITIL-aligned processes Collaborate with wider IT teams to ensure seamless support and issue resolution Foster a culture of accountability, learning, and continuous improvement What You'll Bring: Proven experience as … a senior service desk role Strong technical background with the ability to be hands-on when required Excellent communication and stakeholder management skills Solid understanding of Microsoft Active Directory ITIL Foundation certification (or equivalent experience) A proactive, solution-focused approach with a passion for delivering outstanding service Why Join? Be part of a respected UK-leading organisation with a strong More ❯

Our Team It's an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You'll have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the … services. Experience in chairing mixed stakeholder level forums. Proven Stakeholder communication Skills to all levels of Business & Technical bodies It's a bonus if you have but not essential ITIL Foundation or above qualifications Experience working with Service Now software Proficiency in producing MI documentation to exec level Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays More ❯

Lead IT Service Manager Paying up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead IT Service Manager to join our growing More ❯

Lead IT Service Manager Paying up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before More ❯