ITIL Jobs in the North East

ITIL (Information Technology Infrastructure Library)
England > North East

The table below provides summary statistics for permanent job vacancies advertised in the North East requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 34 23 34
Rank change year-on-year -11 +11 -20
Permanent jobs citing ITIL 47 154 101
As % of all permanent jobs advertised in the North East 6.18% 8.27% 7.94%
As % of the Processes & Methodologies category 6.89% 9.52% 8.20%
Number of salaries quoted 17 128 82
10th Percentile £26,450 £27,500 £26,250
25th Percentile £29,500 £31,250 £27,125
Median annual salary (50th Percentile) £34,000 £35,000 £37,750
Median % change year-on-year -2.86% -7.28% -5.63%
75th Percentile £41,500 £46,311 £48,040
90th Percentile £62,250 £52,500 £57,125
England median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -0.21%

All Process and Methodology Skills
North East

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North East.

Permanent vacancies with a requirement for process or methodology skills 682 1,617 1,232
As % of all permanent jobs advertised in the North East 89.62% 86.84% 96.86%
Number of salaries quoted 376 1,316 597
10th Percentile £25,000 £27,936 £30,500
25th Percentile £28,188 £36,250 £37,250
Median annual salary (50th Percentile) £45,000 £47,500 £48,500
Median % change year-on-year -5.26% -2.06% +14.12%
75th Percentile £66,285 £63,750 £61,250
90th Percentile £80,000 £75,772 £73,750
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

3-month moving average salary quoted in jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

Salary distribution for jobs citing ITIL in the North East over the 6 months to 13 May 2025.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -13 27 £36,250 +3.57% 25
Durham +4 16 £25,000 -42.20% 1
Northumberland +4 3 - -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.26%) Microsoft Exchange
2 1 (2.13%) OpenEdge
2 1 (2.13%) SharePoint
Applications
1 2 (4.26%) Microsoft Excel
1 2 (4.26%) Microsoft PowerPoint
1 2 (4.26%) MS Visio
2 1 (2.13%) Microsoft Office
Cloud Services
1 34 (72.34%) Azure
2 31 (65.96%) Entra ID
3 4 (8.51%) Microsoft 365
4 2 (4.26%) Power Platform
Communications & Networking
1 2 (4.26%) SAN
2 1 (2.13%) Firewall
2 1 (2.13%) VoIP
Database & Business Intelligence
1 3 (6.38%) SQL Server
2 2 (4.26%) Power BI
2 2 (4.26%) Relational Database
3 1 (2.13%) Azure SQL Database
3 1 (2.13%) Data Lake
3 1 (2.13%) MySQL
General
1 6 (12.77%) Analytical Skills
2 3 (6.38%) Organisational Skills
2 3 (6.38%) Social Skills
3 2 (4.26%) Finance
3 2 (4.26%) Law
3 2 (4.26%) Telecoms
4 1 (2.13%) Advertising
4 1 (2.13%) Documentation Skills
4 1 (2.13%) Games
Job Titles
1 30 (63.83%) Identity Management Specialist
1 30 (63.83%) Technology Specialist
2 4 (8.51%) Analyst
2 4 (8.51%) Service Manager
3 2 (4.26%) 1st/2nd Line Support
3 2 (4.26%) 1st/2nd Line Support Analyst
3 2 (4.26%) 2nd Line Support
3 2 (4.26%) 2nd Line Support Analyst
3 2 (4.26%) DBA
3 2 (4.26%) IT Analyst
3 2 (4.26%) IT Manager
3 2 (4.26%) IT Services Manager
3 2 (4.26%) IT Support
3 2 (4.26%) IT Support Analyst
3 2 (4.26%) IT Technician
3 2 (4.26%) Service Analyst
3 2 (4.26%) Service Desk Manager
3 2 (4.26%) Support Analyst
4 1 (2.13%) IT Engineer
4 1 (2.13%) ITIL Business Analyst
Miscellaneous
1 30 (63.83%) NHS
2 2 (4.26%) Legacy Systems
Operating Systems
1 4 (8.51%) Windows
2 2 (4.26%) Mac OS
2 2 (4.26%) Windows Server
3 1 (2.13%) Windows 10
3 1 (2.13%) Windows Server 2016
Processes & Methodologies
1 30 (63.83%) Identity Management
2 8 (17.02%) Problem-Solving
3 6 (12.77%) Service Management
4 5 (10.64%) Continuous Improvement
5 4 (8.51%) Process Improvement
6 3 (6.38%) Coaching
6 3 (6.38%) Collaborative Working
6 3 (6.38%) Customer Service
6 3 (6.38%) ITSM
6 3 (6.38%) Problem Management
6 3 (6.38%) Service Delivery
7 2 (4.26%) Agile
7 2 (4.26%) Asset Management
7 2 (4.26%) Business Analysis
7 2 (4.26%) Business Intelligence
7 2 (4.26%) Change Management
7 2 (4.26%) Computer Science
7 2 (4.26%) Disaster Recovery
7 2 (4.26%) Technology Transformation
7 2 (4.26%) Visualisation
Programming Languages
1 4 (8.51%) SQL
2 3 (6.38%) PowerShell
3 1 (2.13%) C#
3 1 (2.13%) C++
3 1 (2.13%) Java
3 1 (2.13%) Python
Qualifications
1 33 (70.21%) Degree
2 30 (63.83%) DBS Check
3 3 (6.38%) ITIL Foundation Certificate
4 1 (2.13%) CISSP
4 1 (2.13%) Computer Science Degree
4 1 (2.13%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.26%) QA
1 2 (4.26%) SLA
System Software
1 34 (72.34%) Active Directory
Systems Management
1 2 (4.26%) Microsoft Intune
Vendors
1 35 (74.47%) Microsoft
2 2 (4.26%) Nimble Storage
3 1 (2.13%) Oracle