1 to 25 of 29 ITIL Jobs in the North East

thinking team. The role is pivotal in building and supporting IT systems, ensuring the smooth operation of a business-critical production environment within an ITIL service management framework. The ideal candidate will bring a wealth of technical expertise in network infrastructure and a proactive approach to both daily tasks and … Familiarity with Citrix load balancing, content switching technology, and WAF is desirable. Understanding of Cloud networking concepts, business continuity, disaster recovery, and information security. ITIL Foundation and CISSP qualifications are beneficial. Benefits: 26 days of annual leave plus bank holidays. Hybrid and remote working options. Private Healthcare and Life Assurance. more »

environment of dispatching resources to the field. Education and qualifications: Essential Minimum of 4 GCSEs including Math & English (grade A-C) or equivalent. Desirable ITIL (v3) Foundation. Personal Qualities: Ability to work both autonomously when required and productively within a cross-functional team environment. Responsible, organised, logical thought process. Positive more »

with an understanding of networking (Meraki and Cisco) and monitoring tools (LogicMonitor). Strong problem-solving skills, experienced in providing IS solutions within an ITIL framework, and familiarity with a Service Desk environment, ideally holding an ITIL V4 Foundation Certificate. Ability to work efficiently in a fast-paced technical support more »

Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits more »

join our client's technical service team. The successful candidate will be responsible for 3rd Line IT support within the business and work to ITIL principles. Why you want to join this company! One of the leading players within the modular construction industry within multiple sectors including hospitals, education, offices … VLANs and Firewalls Full driving license and access to own transport Experience with security management solutions, including endpoint protection Experience with VoIP telephony systems ITIL Foundation Certified – desirable Does this sound like your next exciting position? If you have experience in 3rd Line support or system engineering, we want to more »

autonomy and in an environment with constant interruptions, with guidance in only the most complex situations. Experience of supporting IT services in line with ITIL frameworks and toolsets Able to identify, prioritise, and solve complex application issues with strong analytical and problem-solving skills Solid experience in application support and more »

confidence to influence and negotiate, including with customers. Familiarity with Cisco technologies and services around networking, security, data centre and collaboration. Desirable Industry Certifications ITIL Foundation or Practitioner. Any ITIL Intermediate Certification Service Management Qualifications Any Project Management Qualification. CCNA or MCSE or equivalent technology skill. Why Forfusion? You are more »

Significant industry experience as a field engineer. Strong customer service orientation with experience in similar fast-paced industries (e.g., automotive, hospitality, retail, logistics). ITIL awareness and good working knowledge of PCs, printers, communication equipment, and networking. Proficiency with Microsoft Products including Word, Excel, PowerPoint, Teams, and SharePoint. MS365 and more »

Technical expertise in Data Warehousing methodologies with strong understanding of ETL tools, preferably Ab Initio and Teradata ● Good understanding of application support processes and ITIL frameworkprocesses (IncidentProblemChange Management) ● Understandingawareness of ObservabilityMonitoring solutions (such as AppDynamics, Geneos ITRS, Thousand Eyes, Splunk, ELK or similar) Some other highly valued skills may include more »

Technical expertise in Data Warehousing methodologies with strong understanding of ETL tools, preferably Ab Initio and Teradata ● Good understanding of application support processes and ITIL frameworkprocesses (IncidentProblemChange Management) ● Understandingawareness of ObservabilityMonitoring solutions (such as AppDynamics, Geneos ITRS, Thousand Eyes, Splunk, ELK or similar) Some other highly valued skills may include more »

Technical expertise in Data Warehousing methodologies with strong understanding of ETL tools, preferably Ab Initio and Teradata ● Good understanding of application support processes and ITIL frameworkprocesses (IncidentProblemChange Management) ● Understandingawareness of ObservabilityMonitoring solutions (such as AppDynamics, Geneos ITRS, Thousand Eyes, Splunk, ELK or similar) Some other highly valued skills may include more »

solving skills and the ability to troubleshoot complex technical issues. Familiarity with relational databases, SQL queries, and data analysis tools is desirable. Experience with ITIL or other IT service management frameworks is preferred If you are interested in this opportunity please apply. Sellick Partnership is proud to be an inclusive more »

Ability to create a technical enterprise architecture aligned to architectural best practice (TOGAF, DODAF etc) Experience in working within a bi-modal IT environment (ITIL and agile frameworks) Experience of waterfall/systems V projects essential Experience of engaging varied stakeholders to create an overarching enterprise architecture leveraging existing systems more »

Ability to create a technical enterprise architecture aligned to architectural best practice (TOGAF, Zachmann etc) Experience in working within a bi-modal IT environment (ITIL and agile frameworks) Experience of waterfall/systems V projects essential Experience of engaging varied stakeholders to create an overarching enterprise architecture leveraging existing systems more »

as required. Prepare excel based reports based on incident severity. Ability to lead outages to resolution in a timely manner. Follow IT procedures e.g. ITIL and strictly complying with our policies Provide 24X7 support via on-call rotation. Essential SCADA Software Development, Testing and Support Experience Excellent written and verbal … as Schneider ClearSCADA/SCX Wonderware, GE Power On, ABB SCADA and/or relevant Pipeline experience preferred. Client-facing experience Good understanding of ITIL processes Minimum Bachelor's Degree in Engineering or Computer Science required more »

University degree or equivalent competence gained through experience. - Fluency in English (oral and written) is essential, with proficiency in other languages as a plus. - ITIL Certified; experience with IT best practices and ITIL principles, ITIL certification desirable. What you can expect of us: - We offer a diverse working environment that more »

Ability to create a technical enterprise architecture aligned to architectural best practice (TOGAF, Zachmann etc) Experience in working within a bi-modal IT environment (ITIL and agile frameworks) Experience of waterfall/systems V projects essential Experience of engaging varied stakeholders to create an overarching enterprise architecture leveraging existing systems more »

of SQL to some level is essential Hyper-V exposure or VMWare Enterprise storage technologies including SAN Excellent communication skills Experience/understanding of ITIL Any ITIL, Always On, Microsoft Certifications are a bonus! Client also offers a one stage video interview process! Please note this role does require you more »

Ability to create a technical enterprise architecture aligned to architectural best practice (TOGAF, DODAF etc) Experience in working within a bi-modal IT environment (ITIL and agile frameworks) Experience of waterfall/systems V projects essential Experience of engaging varied stakeholders to create an overarching enterprise architecture leveraging existing systems more »

or substantial experience in a technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications. Desirable ITIL Foundation Certificate in IT Service Management. Customer Service Qualifications or training. Training and experience of data analysis. Special Requirements Essential Able to travel across Trust more »

Technician to provide 1st and 2nd line IT support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective more »

issues encountered * Have experience in explaining technical issues to technical and non-technical people, using and understanding new and emerging technologies to support this * ITIL accreditation or experience of working in an ITIL environment * Experience or knowledge of Google Workspace * Experience or knowledge of MacOS Please be aware that this more »

IT applications in a support environment, Dynamics 365 highly desirable Azure Previous experience in a team lead/management position Experience working in an ITIL environment or ITIL certification This is a hybrid role so you will need to be on site 2 - 3 days a week. The role sits more »

productive work environment; Identify areas for process improvement within the 2nd Line team and work on implementing enhancements to increase efficiency and service quality; ITIL process aware and be able to create and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for … an IT managed services provider (MSP) Microsoft Google Workspace ITIL® 4 Foundation certification more »

NHS. Qualifications Essential Educated to NVQ Level III or equivalent experience. Familiar with Microsoft Office product family from a user and support perspective. Possess ITIL Green Badge certification. Possess Service Desk Institute Service Desk Analyst qualifications. Desirable Educated to degree level or equivalent level in depth experience in an IT more »