aberdeen, north east scotland, united kingdom Hybrid / WFH Options
FYI
platform for accountancy firms. You’ll act as a strategic partner to our clients, particularly in complex implementations, guiding them through technical and change management challenges, while ensuring long-term adoption and satisfaction. You’ll also mentor consultants and share knowledge within the Onboarding team. Working closely with the … new projects. You'll need to be confident in your ability to share your expertise and understanding of how Accountants are using Document and PracticeManagement in their firms. Ideally, you’ll have experience having previously implemented CCH or other established Practice and Document management solutions. … users throughout their journey with FYI Identify and manage at-risk clients with tailored engagement plans to re-align and retain Advocate for best-practice platform usage to drive client success and efficiency Deliver clear, engaging training sessions via webinars, one-on-one sessions, and in-person presentations as More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
FYI
platform for accountancy firms. You’ll act as a strategic partner to our clients, particularly in complex implementations, guiding them through technical and change management challenges, while ensuring long-term adoption and satisfaction. You’ll also mentor consultants and share knowledge within the Onboarding team. Working closely with the … new projects. You'll need to be confident in your ability to share your expertise and understanding of how Accountants are using Document and PracticeManagement in their firms. Ideally, you’ll have experience having previously implemented CCH or other established Practice and Document management solutions. … users throughout their journey with FYI Identify and manage at-risk clients with tailored engagement plans to re-align and retain Advocate for best-practice platform usage to drive client success and efficiency Deliver clear, engaging training sessions via webinars, one-on-one sessions, and in-person presentations as More ❯
of contact for the customer till they are settled and set up for success on CareStackTM. Adopt a consultative approach to understand the current practice workflows and adapting them for CareStackTM. Influence and educate the customer towards better workflows and SOPs that would yield higher growth Monitor them for … during the initial few weeks and proactively reach out if they are found vulnerable while using CareStackTM. Make an early assessment of the change management impact on the practice and predict possible churn scenario and highlight the ones that may need more support than usual. Required Skills/… Implementation, and Communication skills Customer Satisfaction and Customer Service skills Experience in healthcare or dental industry is a plus Experience using software Strong project management skills Excellent problem-solving abilities Ability to work independently and collaboratively in a fast-paced environment. Bachelor's degree or equivalent experience Company Description More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
CareStack™ - Dental Practice Management
of contact for the customer till they are settled and set up for success on CareStackTM. Adopt a consultative approach to understand the current practice workflows and adapting them for CareStackTM. Influence and educate the customer towards better workflows and SOPs that would yield higher growth Monitor them for … during the initial few weeks and proactively reach out if they are found vulnerable while using CareStackTM. Make an early assessment of the change management impact on the practice and predict possible churn scenario and highlight the ones that may need more support than usual. Required Skills/… Implementation, and Communication skills Customer Satisfaction and Customer Service skills Experience in healthcare or dental industry is a plus Experience using software Strong project management skills Excellent problem-solving abilities Ability to work independently and collaboratively in a fast-paced environment. Bachelor's degree or equivalent experience Company Description More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Ernest Gordon Recruitment
Life Balance Are you someone from an IT Software Support background with experience in software, looking for your next opportunity to join a leading practicemanagement software company in the dental practice industry, offering career progression, on the job training, personalised training and reviews, generous holidays and More ❯
be a great fit. 🔍 What You’ll Be Doing: Leading sales conversations with existing customers to support their migration to a modern, cloud-based practicemanagement platform. Uncovering customer needs through deep discovery and using insights to reframe their thinking. Delivering product demos that clearly highlight workflow improvements More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Connected MedTech
be a great fit. 🔍 What You’ll Be Doing: Leading sales conversations with existing customers to support their migration to a modern, cloud-based practicemanagement platform. Uncovering customer needs through deep discovery and using insights to reframe their thinking. Delivering product demos that clearly highlight workflow improvements More ❯