16 of 16 User Research Jobs in the North East

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

Job Title: User Researcher Location: Newcastle upon Tyne, UK (Hybrid) Employment Type: 6 Months Contract My client, a leading global professional services company specializing in digital transformation and management consulting , is looking for a skilled User Researcher to join their team. This is a hybrid role, requiring you to be on-site 3 days a week in Newcastle … upon Tyne . You'll be responsible for planning and executing user research to inform policy and service design. Responsibilities: Plan and design comprehensive user research programs. Conduct contextual and discovery phase research. Analyze both quantitative and qualitative research data. Work across different phases of user research (Discovery, Alpha, Beta, Live). Embed … user-centered design practices into an agile workflow. Skills & Experience: Previous experience as a User Researcher or in a related research field. Demonstrable knowledge of a variety of research methods. Proven experience in a user-centered design environment. Experience in conducting both quantitative and qualitative data analysis. Active SC clearance is required. This is a More ❯

We’re Hiring: User Researcher (SC Cleared, Hybrid – Newcastle) 📍 Location: Newcastle, Cobalt Business Park (Hybrid – 3 days onsite) 💳 Pay: £536 PAYE/£698 Umbrella 🔐 Clearance: SC clearance required We’re looking for an experienced User Researcher to join our team and help design services that truly meet user needs. You’ll plan, design, and deliver research … provide deep insight into the people using or delivering our services—ensuring this knowledge shapes policy, service, content, and interaction design. What you’ll be doing: Designing and delivering user research programmes, from early concepts to live services. Conducting contextual and discovery research across multiple service phases (Discovery, Alpha, Beta, Live). Applying a range of qualitative … and quantitative methods to gather and analyse user insights. Embedding user-centred design practices within agile teams to drive better outcomes. What we’re looking for: Proven experience in user research or related research disciplines. Strong knowledge of research methodologies and when to apply them. Hands-on experience in both qualitative & quantitative analysis. Ability More ❯

We’re Hiring: User Researcher (SC Cleared, Hybrid – Newcastle) 📍 Location: Newcastle, Cobalt Business Park (Hybrid – 3 days onsite) 💳 Pay: £536 PAYE/£698 Umbrella 🔐 Clearance: SC clearance required We’re looking for an experienced User Researcher to join our team and help design services that truly meet user needs. You’ll plan, design, and deliver research … provide deep insight into the people using or delivering our services—ensuring this knowledge shapes policy, service, content, and interaction design. What you’ll be doing: Designing and delivering user research programmes, from early concepts to live services. Conducting contextual and discovery research across multiple service phases (Discovery, Alpha, Beta, Live). Applying a range of qualitative … and quantitative methods to gather and analyse user insights. Embedding user-centred design practices within agile teams to drive better outcomes. What we’re looking for: Proven experience in user research or related research disciplines. Strong knowledge of research methodologies and when to apply them. Hands-on experience in both qualitative & quantitative analysis. Ability More ❯

User Researcher Pay up to £46,547 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method … depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from More ❯

generation digital banking platforms and elevate the experience of our high-net-worth clients across web and mobile channels. If you're passionate about crafting elegant, intuitive, and secure user experiences in a highly regulated, high-stakes environment—this is the opportunity for you. Your Role As Lead UX Designer, you will: Own the end-to-end UX design … of UX/UI designers, ensuring design consistency, quality, and innovation. Collaborate closely with product managers, developers, data analysts, and compliance teams to define and execute design strategies. Conduct user research with affluent clients and relationship managers to uncover needs, pain points, and opportunities. Translate complex financial workflows into intuitive, accessible, and elegant user interfaces. Advocate for … design thinking and a user-centered mindset across the organization. Create and maintain UX frameworks, design systems, and documentation aligned with brand and accessibility standards. What You Bring 7+ years of UX design experience, including 2+ years in a lead or senior role. Proven success designing digital products in financial services—preferably private banking, wealth management, or fintech. Strong More ❯

to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in … a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop … facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a More ❯

per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery … focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. … Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user More ❯

The Intellectual Property Office (IPO) is seeking a content designer to contribute to its digital transformation. This role involves designing user-centred public services at scale withinmultidisciplinary teams, aligning withGovernment Design Principles. Our designers use plain English to make complex processes and guidance easy to understand. They help people get the information they need; in the way they need … it. Key responsibilities include working as part of a user-centred design team to resolve complex challenges and promoting best practices and standards incontentdesign. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting content guidelines), and possess excellent collaboration, presentation, and communication skills to work effectively with various stakeholders. Working Style This … IPO designer community of practice, helping to share knowledge, learning and best practice. Apply content design best practice and principles across products and services. Collaborate with interaction designers and user researchers to design digital services that are usable and accessible to all users. Be comfortable presenting your designs as part of a collaborative feedback process. Build relationships across Intellectual More ❯

gaps, issues and challenges and making recommendations for service improvement. • Using information to ensure services are accessible, intuitive and simple. To collect, document and present information to help understand user need, including digital inclusion. • Identifying sources of data and information to fully scope and understand problems and pportunities for modernisation and improvement. • Identifying and reporting on all opportunities for … of developing and implementing new ways of working • Experience of building trust and managing stakeholder relationships to deliver improved outcomes • Working with or as part of multi-disciplinary teams • User acceptance testing for new business processes Able to successfully contribute to the Council’s aims and objectives within an overall framework that safeguards adults, promoting health, independence and wellbeing … the impact of the programme work and identify further opportunities for change • Knowledge of HR and Payroll processes and requirements • Modernisation, change and transformation in local government • Emerging technologies • User research • Interview • References • Presentation • Excellent assessment, analysis and reporting skills • Excellent communication skills with the ability to present complex information both verbally and in writing in a clear More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector). This will … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for a … day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

multi-disciplinary agile team, contributing to the development of robust applications and APIs within a modern cloud environment (primarily AWS). Your work will directly influence service improvements and user experience, ensuring high-quality digital solutions are delivered. Key Responsibilities: Develop and maintain secure, scalable applications using Java, Spring Boot, and AWS integrations (SNS/SQS). Collaborate closely … with product managers, delivery managers, business analysts, user researchers, and engineers to refine technical direction. Write clean, testable code following best practices in security, accessibility, and DevOps. Participate in code reviews, pair programming, and continuous integration/deployment processes. Troubleshoot and resolve live service issues, ensuring resilience and availability. Work within GDS (Government Digital Service) standards and contribute to More ❯

Outside IR35 - User Researcher- 3 months+ - Hybrid (Newcastle) ?? Please note: Travel to Newcastle is non negotiable. Candidates must also be immediately available! Key Requirements: Must have previous experience within UK Central Government Must have proven experience across Discovery, Alpha, and Beta phases Strong understanding of and experience working in line to GDS standards Outside IR35 - User Researcher More ❯

Outside IR35 - User Researcher- 3 months+ - Hybrid (Newcastle) ?? Please note: Travel to Newcastle is non negotiable. Candidates must also be immediately available! Key Requirements: Must have previous experience within UK Central Government Must have proven experience across Discovery, Alpha, and Beta phases Strong understanding of and experience working in line to GDS standards Outside IR35 - User Researcher More ❯