1 of 1 Onboarding Jobs in North Lanarkshire

remote support needs. Log, track, and resolve incidents and service requests using the IT ticketing system. Escalate unresolved issues to 2nd/3rd line support when necessary. Assist with onboarding and offboarding processes, including setting up hardware and accounts. Contribute to IT documentation and knowledge base development. Knowledge, Skills & Experience: Essential: Good understanding of Windows 10/11 operating systems. More ❯