2 of 2 Quality Management Jobs in North London

leader who enjoys combining strategic direction with operational accountability? Do you want a role where you can make a visible difference to service quality, cyber security maturity and digital experience across a large, diverse organisation at an important moment in its development? If so, this is an exceptional opportunity. … Responsibilities What You'll Be Doing Service delivery: Lead IT service delivery across all College sites, owning end‐to‐end performance including incident management, escalation, and continuous service improvement, and setting, monitoring and reporting against SLAs and KPIs. Cyber security and resilience: Hold accountability for cyber security, including incident ...

hands-on problem-solving with team leadership? Do you want a varied role in a busy, evolving IT environment where your contribution to service quality and infrastructure resilience is visible and valued? If so, we would love to hear from you. As IT Infrastructure Team Manager, you will lead … high-performing IT systems and platforms across all College sites. You will be responsible for day-to-day infrastructure operations, technical delivery and team management, covering servers, cloud platforms, networks, core systems, cyber security and disaster recovery. You will act as the escalation point for complex incidents, drive service ...