1 of 1 Conflict Resolution Jobs in North Wales

solutions driven culture. Customer Experience, Success & Operations Oversee day-to-day customer support operations across online tickets and phone Ensure fast, fair, and consistent resolution of customer and member issues Act as an escalation point for complex complaints, disputes, and sensitive cases Maintain high standards of professionalism, transparency … help members generate the best return from the platform Own and improve customer satisfaction metrics Complaints, Trust & Safety Manage formal complaints and dispute resolution between customers and members Ensure complaints are handled fairly, consistently, and within defined timescales Develop a smoother process for dealing with complaints Identify trends relating ...