2 of 2 2nd Line Support Engineer Jobs in the North West

Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to £35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North … provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support … processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd line engineers and More ❯

Second Line Support Engineer | Liverpool (3 days on site) | £250 (Outside IR35) | MSP Job Title: Second Line Support Engineer - Contract (Outside IR35) Location: Liverpool (3 Days Onsite) Rate: £250 per day Contract Type: Initial 3-Month Contract IR35 Status: Outside IR35 We're working with a fast-paced … Managed Service Provider based in Liverpool that is looking to bring in a Second Line Engineer on a contract basis. This role is ideal for a candidate experienced in supporting a broad range of technologies and confident working in a client-facing environment. The Role: You will be acting as a key point of escalation for … to a mix of clients. The position involves a combination of BAU support, troubelshooting escalated tickets and working on small project rollouts. Key Responsibilities: Provide second line tech support across windows environments, Office 365, networking and desktop hardware Troubleshoot and resolve escalated service desk tickets within SLA Liaise with clients to ensure clear More ❯