Salford, England, United Kingdom Hybrid / WFH Options
TalkTalk Business
are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuousimprovement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for … TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuousimprovement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires … continuity and reliability of services. Quality Assurance: Ensure partners deliver high-quality services that meet or exceed the company's standards and customer expectations. ContinuousImprovement: Drive continuousimprovement initiatives to enhance partner performance and operational processes. Reporting and Analytics: Provide regular performance reports More ❯
Salford, south east england, United Kingdom Hybrid / WFH Options
TalkTalk Business
are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuousimprovement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for … TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuousimprovement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires … continuity and reliability of services. Quality Assurance: Ensure partners deliver high-quality services that meet or exceed the company's standards and customer expectations. ContinuousImprovement: Drive continuousimprovement initiatives to enhance partner performance and operational processes. Reporting and Analytics: Provide regular performance reports More ❯
SOC, aligning it with the organization's broader cybersecurity and business objectives. - Lead, mentor, and manage the SOC team, fostering a culture of excellence, continuousimprovement, and collaboration. - Define and refine SOC processes, playbooks, and workflows to ensure operational efficiency and effectiveness. - Operational Management: - Oversee the … the state of security, ongoing initiatives, and incident response efforts. - Represent the SOC in meetings with external partners, auditors, and regulatory bodies as needed. - ContinuousImprovement: - Stay up-to-date with the latest cybersecurity trends, technologies, and best practices. - Drive the continuousimprovement of More ❯
functional quality standards. The role will act as a key gatekeeper for production readiness, with a focus on minimising risk, ensuring traceability and driving continuousimprovement across QA and release practices. As QA & Release Manager, this role will see you operating, leading, and influencing: Testing Strategy: Developing … expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases ContinuousImprovement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration and improvement, ensuring continuousMore ❯
Cheadle, Cheshire, United Kingdom Hybrid / WFH Options
Pets at Home
functional quality standards. The role will act as a key gatekeeper for production readiness, with a focus on minimising risk, ensuring traceability and driving continuousimprovement across QA and release practices. As QA & Release Manager, this role will see you operating, leading, and influencing: Testing Strategy: Developing … expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases ContinuousImprovement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration and improvement, ensuring continuousMore ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Pets at Home
functional quality standards. The role will act as a key gatekeeper for production readiness, with a focus on minimising risk, ensuring traceability and driving continuousimprovement across QA and release practices. As QA & Release Manager, this role will see you operating, leading, and influencing: Testing Strategy: Developing … expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases ContinuousImprovement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration and improvement, ensuring continuousMore ❯
the Operators & First Line Manager (FLM). Provides an E2E perspective at the shopfloor level within the production team/APT in Airbus. Supports continuous production enablement by efficiently utilizing available resources & knowledge Contributes to the Operational Excellence targets within her/his area by adhering to the continuousimprovement of operational processes. Key Deliverables Inputs: Notification (e.g. NC, Email...) of a production issue-Logistic kit available at production team & current work order. Outputs: -Technical analysis & enriched documents for Assembly Anomalies (AM) and Non Conformities (NC) e.g. Concession; -Design Query Note (DQN) including process & equipment issues … NC form by providing all relevant information and supporting on solving the NC. Support on following up the NC process and push for resolution. ContinuousImprovement-Daily/on shift line side, support for continuousimprovement: Support on identifying issues in production as well More ❯
integrate seamlessly with our workflows. The role demands collaboration with various IT and business leaders to align service transition activities with organisational goals, driving continuousimprovement and fostering a culture of excellence within the service transition team and across the organisation. Job Title - Head of Service Transition … information across the organisation. Ensure knowledge resources are up-to-date, accessible, and effectively utilised by IT and business teams. Promote a culture of continuous learning and improvement through effective knowledge sharing practices. CMDB and Configuration Management: Oversee the management and maintenance of the Configuration Management Database … align with the overall strategic vision. Leadership and Collaboration: Lead and develop a high-performing service transition team, fostering a culture of excellence and continuous improvement. Collaborate with other IT and business leaders to ensure alignment of service transition activities with organisational goals. Act as a point of escalation More ❯
and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. ContinuousImprovement: Implement and promote a culture of continuousimprovement, identifying areas for service enhancement and working with teams to … expectation through targeted improvement efforts. Quality: Achieve and maintain high service quality standards, with proactive measures to address any quality gaps. People: Continuous development opportunities for all team members, encouraging a culture of learning and professional growth aligned with Fedcap's values. Integration: Enhance Fedcap's visibility More ❯
and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. ContinuousImprovement: Implement and promote a culture of continuousimprovement, identifying areas for service enhancement and working with teams to … expectation through targeted improvement efforts. Quality: Achieve and maintain high service quality standards, with proactive measures to address any quality gaps. People: Continuous development opportunities for all team members, encouraging a culture of learning and professional growth aligned with Fedcap's values. Integration: Enhance Fedcap's visibility More ❯
and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. ContinuousImprovement: Implement and promote a culture of continuousimprovement, identifying areas for service enhancement and working with teams to … expectation through targeted improvement efforts. Quality: Achieve and maintain high service quality standards, with proactive measures to address any quality gaps. People: Continuous development opportunities for all team members, encouraging a culture of learning and professional growth aligned with Fedcap's values. Integration: Enhance Fedcap's visibility More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Modix International
infrastructure issues related to cloud services, containers, and application performance. Collaborating with cross-functional teams (Product Owners, Solution Architects, and Development teams) to ensure continuousimprovement and meet performance and security SLAs. Managing AWS cloud services including EC2, Lambda, ECS, EKS, S3, VPC, and more. Optimizing cloud … infrastructure for performance, security, and cost-efficiency. Mentoring and coaching junior engineers, promoting a culture of best practices and continuous learning. Ensuring compliance with global data legislation and IT security policies in partnership with security teams. Providing BAU (Business-As-Usual) support for critical incidents and after-hours troubleshooting … infrastructure and application performance. Knowledge of cloud security, compliance , and identity management . Experience with monitoring and observability tools (New Relic, Splunk). A continuousimprovement mindset and a desire to optimize systems for security, performance, and cost. AWS Certifications (e.g., AWS Certified Solutions Architect, AWS Certified More ❯
and efficiency by process improvements. Achieving such aspirational goals will require insisting on the highest standards, developing and iterating on new processes, and driving continuousimprovement activities internally and externally. You will build collaborative relationships with numerous teams (operations, training, tech, and corporate) to identify solutions and … Use that knowledge to create metrics that drive change and enable AMZL to provide an exceptional delivery experience. Deliver Results: Lead complex process improvement efforts incl. scope alignment with local and international teams, data analysis, and presenting results to senior management. Manage Ambiguity: Understand complex business problems and … practices: Focus on outcomes for our customers. Identify and own EU initiatives that will continue to optimize our highly customer-focused operational teams. Drive continuousimprovement across the business. Action Plans: Develop and execute weekly and monthly action plans to deliver programs as per roadmap. Data Analysis More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
AJ Bell Management Limited
join our Investcentre team and help in enhancing our successful award-winning platform. You will be joining a team which has a philosophy of continuousimprovement, and a strong focus on engineering excellence. What does the job involve? Agile methodologies and a passion for continuousimprovementMore ❯
location. Responsibilities: Provides "on the floor" technical support as required for process & product issues. Support new product launches in a growth environment. Assist in continuousimprovement activities, helping with design, execution & training to increase quality & output while decreasing cost. Performing and/or coordinating with facilities/… and design engineering in facilitating daily demands and requirements for the continued success of the company. Follow Q&EMS policies, procedures and instructions. Drives continuousimprovement in labor costs through waste reduction, production efficiency, and operations improvement. Evaluates, implements & monitors processes for product manufacturing. Aids in maintaining More ❯
with stakeholders at all levels, from technical teams to senior management. Mentor and support team members, encouraging technical growth and knowledge sharing. Contribute to continuousimprovement, fostering a culture of collaboration, innovation, and engineering excellence. Required Skills & Experience The successful candidate will demonstrate experience in many of … with modern programming languages (Java, C#, JavaScript, or similar). Experience with Agile methodologies such as SCRUM, SAFe, or Kanban. Driving technical innovation and continuousimprovement within engineering teams. Desirable Skills & Certifications Cloud platform expertise and certifications (e.g. AWS, Azure, GCP). Scaled Agile Framework certifications (e.g. More ❯
act as a guide to the users on how to run the processes and how to use ServiceNow.They will also focus on managing a continuousimprovement program for the team, that enables managers to optimise the performance of their retrospective teams as well as the service we … Manager to own the end to end process flow for the Service Desk and Invoice reconciliation teams, and be responsible for evolving and driving continuousimprovement focusing on continuing to provide excellent customer service. You have: Industry Expertise: Extensive experience in the fintech industry, with a strong More ❯
IT Service Continuity Manager The role We’re seeking an experienced and proactive IT Service Continuity Manager to lead the design, implementation, and continuousimprovement of our IT service continuity and disaster recovery capabilities. In this critical role, you'll collaborate with business and technology stakeholders to … skills. Strong communication and interpersonal skills, with the ability to work cross-functionally and influence at all levels. Highly organized, resilient, and committed to continuousimprovement and operational excellence. More ❯
for embedding a culture of employee engagement within the team Ensure compliance to Warehouse, Standard Operating Procedures (SOPs) and safe systems of work Utilise continuousimprovement tools and techniques and support team members in their application About You Wed love you to have the following skills and … excellent customer service Flexible and committed to achieving team/site objectives Wed love to see some demonstrable experience of working with lean/continuousimprovement techniques too if you have that Our recruitment and selection process has been developed to ensure that it is consistent, fair More ❯
As the business continues to embed its recently implemented ServiceNow platform, you will take the lead in ensuring it delivers full valuesupporting process consistency, continuousimprovement, and performance transparency across the operations function. Key Responsibilities ServiceNow Platform Management: Administer the system, identify opportunities to automate workflows, gather … date, and easy to follow. Stakeholder Collaboration: Act as a bridge between technical teams, operations, and leadership, facilitating clear communication and consensus on improvements. ContinuousImprovement: Own and evolve service processes, particularly for the Service Desk and Invoice Reconciliation teams, ensuring they support efficiency and high-quality More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
is a large organisation operating within the FMCG/Pharmaceutical sector. Located in Liverpool, it's well-known for its dedication to quality and continuousimprovement in its state-of-the-art production facilities. Job Description The Validation Manager will: Oversee validation activities for all manufacturing processes … detail Experience of managing FDA, FSCC2200 and ISO Accreditations Level 3 HACCP (Level 4 advantageous) Level 4 Food Hygiene Strong Quality Management/Improvement background What's on Offer A competitive salary range of approximately £70,000 to … depending on experience. A discretionary bonus scheme An impressive matched pension contribution of up to 12% Potential for some hybrid working A culture of continuousimprovement and employee development. If you are a motivated and experienced Validation Manager looking to join a large FMCG organisation in Liverpool More ❯
strengths, weaknesses, vulnerabilities, and opportunities for improvement. Formulate clear recommendations, drive governance strategies, and influence business stakeholders and technology stakeholders at all levels. Drive continuousimprovement in the adoption and exploitation of good information security practice across the business. Drive security innovation that enables new retail capabilities … Security adoption and help ensure compliance with applicable JD Sports policies and standards as well as recognised best practices. Identify and drive opportunities for continuousimprovement initiatives while increasing security coverage on an ongoing basis. Help the business respond to developments in best practice, new and emerging More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Harvey Nash Plc
function by managing the use and development of ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuousimprovement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation … a process library, create and update documentation, and support teams in best practice adoption. Performance Reporting: support KPI and performance tracking for operational teams. ContinuousImprovement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer More ❯
Accrington, Lancashire, North West, United Kingdom
Firstbus
lead the Client Data and Reporting team to ensure accurate, timely and proactive management of the FTS client invoicing and reporting processes, through the continuous development of the team, documented standard operating procedures and a structured review framework of all relevant processes and systems. Key Responsibilities Own and effectively … Manage the onboarding of all new clients, including credit checks and new account set up as per FTS T&Cs. Drive efficiency through a continuousimprovement approach to review all processes, procedures and documentation. Root cause analysis through the handling of queries and use that data to … submission of future tenders by providing data and pricing analysis relevant as required. Skills/Experience Experience of leading and developing teams Experience of continuousimprovement methodologies, with a solution focused approach Experience of working in a matrix organisation Ability to analyse and interpret complex data sets More ❯
with your learning and development Cycle to work scheme Working pattern: Days - Monday to Friday Location: Site - Crewe, CW1 6FB What you'll do: ContinuousImprovement : Focus on all aspects of site functionality with a commitment to continuousimprovement, utilising data to drive enhancements More ❯