support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuousimprovement across service desk processes Acting as the point of contact for customer escalations We’re looking for someone with experience in a technical service desk environment … Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme & pay review More ❯
within the timeframes of the SLA by both the engineer and trader Demonstrate a strong understanding of the systems, utilising them to maximum capacity and identifying areas of improvement and jobs approaching expired SLAs Raise and issue IPO's for each engineer, ensuring this is communicated on time and followed up with accounts until the process is completed … and database for allocated projects and ensure service levels are maintained and jobs do not go out of date, raising any concerns Identify and share ideas around areas of continuousimprovement, looking at ways to streamline processes and support commercial and non-commercial projects Manage the ticket systems, ensuring all tickets are answered and responded to within More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
The University of Manchester
This full-time, fixed-term role is vital to ensuring the successful delivery of project outcomes by implementing agile methodologies, tools, and techniques to optimise workflows through ongoing improvement cycles. We are seeking a Scrum Master with a proven track record of excelling in dynamic environments, embracing complex challenges, and achieving significant results. The successful candidate will collaborate … deliver value efficiently. When working with stakeholders unfamiliar with agile, you provide guidance and ongoing support to keep projects moving forward. Your approach prioritises practical outcomes, rapid learning, and continuousimprovement over rigid adherence to process frameworks. You efficiently identify potential obstacles and take proactive measures to address them. You possess the ability to analyse key metrics More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
The University of Manchester
This full-time, fixed-term role is vital to ensuring the successful delivery of project outcomes by implementing agile methodologies, tools, and techniques to optimise workflows through ongoing improvement cycles. We are seeking a Scrum Master with a proven track record of excelling in dynamic environments, embracing complex challenges, and achieving significant results. The successful candidate will collaborate … deliver value efficiently. When working with stakeholders unfamiliar with agile, you provide guidance and ongoing support to keep projects moving forward. Your approach prioritises practical outcomes, rapid learning, and continuousimprovement over rigid adherence to process frameworks. You efficiently identify potential obstacles and take proactive measures to address them. You possess the ability to analyse key metrics More ❯
risk registers and produce clear reporting and dashboards Support the Deputy CISO on strategy, resourcing, and planning Lead awareness and training initiatives to embed a strong security culture Promote continuousimprovement across compliance and assurance What youll bring Strong background in cyber security governance, policy, and risk management Knowledge of ISO 27001, NIST CSF, CAF, GDPR/ More ❯
procedures to maintain compliance and operational standards. Key Tasks & Responsibilities: Assist with project execution and facility management activities. Effectively communicate engineering issues to colleagues and stakeholders. Proactively contribute to continuousimprovement initiatives. Qualifications: Engineering Apprenticeship, Level 3 NVQ or equivalent experience. Experience with PLC's, Siemens, and Profibus. Happy to work a mixture of days and nights. More ❯
a BI Developer to join a growing Data & Applications team within a forward-thinking organisation. This role offers the chance to work on a mix of greenfield projects and continuousimprovement, helping to shape and deliver innovative data solutions. The Role As a BI Developer, you ll play a key role in designing and building BI solutions More ❯
Deeside, Puddington, Cheshire West and Chester, Cheshire, United Kingdom
New Ventures Recruitment
a BI Developer to join a growing Data & Applications team within a forward-thinking organisation. This role offers the chance to work on a mix of greenfield projects and continuousimprovement, helping to shape and deliver innovative data solutions. The Role As a BI Developer, you’ll play a key role in designing and building BI solutions More ❯
while still getting hands-on with modern tech. What you’ll be doing: Building and evolving cloud-first applications in .NET (C#) on Azure Driving DevOps best practices and continuousimprovement across the team Leading projects while contributing across the stack Working closely with your squad to deliver high-quality, scalable solutions What we’re looking for More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Euro London
software, recommending standards and best practices. Produce training materials and deliver sessions to trainers, support staff, and end users. Provide additional end-user technical support when required. Contribute to continuousimprovement projects by recommending new solutions and enhancements. About You Fluent in German and English (written and spoken). Degree in computer science or a related field More ❯
and on-site support (up to 2 weeks at a time). Maintain up-to-date knowledge of relevant machine safety standards and ensure all designs comply. Contribute to continuousimprovement of processes, systems, and documentation within the engineering team Control System Engineer - Requirements: Proven experience in PLC programming, preferably Rockwell RSLogix5000. Strong skills in motion control More ❯
Develop and maintain applications using C# and ASP.Net Core Build and consume RESTful services Work collaboratively in Agile/Scrum teams Ensure adherence to established coding standards Contribute to continuousimprovement of software development processes Required Skills & Experience: Commercial experience in C# and .Net development Strong knowledge of SQL Server Experience with ASP.Net Core and RESTful APIs More ❯
Develop and maintain applications using C# and ASP.Net Core Build and consume RESTful services Work collaboratively in Agile/Scrum teams Ensure adherence to established coding standards Contribute to continuousimprovement of software development processes Required Skills & Experience: Commercial experience in C# and .Net development Strong knowledge of SQL Server Experience with ASP.Net Core and RESTful APIs More ❯
escalations, managing these within agreed processes and timescales. Supplier Management: Oversee relationships with service providers, reviewing root cause analyses and action plans, and supporting users with contract-related queries. ContinuousImprovement: Gather feedback from the business, share insights with product teams, and contribute to projects that enhance the digital workplace experience. Collaboration: Work closely with other teams More ❯
delivery of information security practices and processes. SME, advice, oversight and governance of security policies, processes, procedures and standards. Contribute to the delivery of the security roadmap and a continuousimprovement model for security. Ensure Information Security controls are operating effectively. Ensure where gaps are identified that these have remediation plans agreed and delivered. Ensure annual Security More ❯
reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote actions, and root-cause fixes where appropriate Provide technical leadership, guiding colleagues and service partners towards continuousimprovement Stay ahead of industry trends, certifications, and emerging technologies to deliver best-in-class consultancy Share lessons learned and opportunities for value creation across Computacenter accounts More ❯
scaling. Develop and implement new software solutions, adhering to standards and best practice at all times. Maintain and improve the quality, standards and performance of existing solutions. Operate a continuousimprovement principle. Clearly and regularly communicate with management and colleagues and operate as part of a coherent team. Complete technical descriptions and requirements to clarify the expected More ❯
in C++. Develop and execute software testing plans, including debugging and performance tuning. Provide technical documentation and support throughout the product lifecycle. Participate in code reviews and contribute to continuousimprovement processes. Maintain existing codebases and implement enhancements where required. Stay up to date with the latest developments in software engineering and audio technology. Skills Required Essential More ❯
you expect of us? • A friendly culture that mirrors our proposition to our customers. • A fast-growing organisation that defines itself as being agile and innovative • A drive for continuousimprovement, which you will be empowered to get behind from day one. • A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And More ❯
Support, and Sales to deliver a seamless customer experience. You'll also play a key role in driving engagement with our new Customer Community platform and contributing to the continuousimprovement of our customer success practices. Responsibilities Customer Relationship Management Own and nurture relationships with a portfolio of customers, acting as their primary point of contact. Understand More ❯
agile delivery setting created and developed product strategy to secure support for your products and direct the work of delivery teams through all phases of delivery - from discovery to continuousimprovement in a live setting assessed products and services and given constructive feedback and guidance on priorities and improvements great working relationships with a variety of disciplines More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Made Tech Limited
to inform hiring strategies, such as source effectiveness or time-to-hire metrics, and propose data-driven adjustments to your approach. Contribute to people-wide projects and lead on continuousimprovement projects within your hiring areas or across the Talent Acquisition and Mobility team. Demonstrate a comprehensive understanding of the employee lifecycle and how your role contributes More ❯
.NET Developer, you’ll be given the opportunity to lead teams that build, test and ship super-fast in an environment where people value engineering best practice, pairing and continuous improvement. Skills: C#, .NET, REST APIs Azure Cloud - Azure Functions, Logic Apps, Service Bus, CosmosDB TDD, CI/CD, SOLID The money is good too – up to £80k plus More ❯
.NET Developer, you'll be given the opportunity to lead teams that build, test and ship super-fast in an environment where people value engineering best practice, pairing and continuous improvement. Skills: C#, .NET, REST APIs Azure Cloud - Azure Functions, Logic Apps, Service Bus, CosmosDB TDD, CI/CD, SOLID The money is good too – up to £80k plus More ❯
the mobile app experience using Kotlin and Java while working in a high-growth tech environment.Why could you be interested: Join a global company operating in 10+ countries with continuous career progression opportunities Work in a fast-growing business unit focused on IoT innovation Have real ownership of projects from design through implementation Inclusive and innovative culture/Continuousimprovement environment Recognised as one of the very best places to work in 2025 Location: Once a Month in Crewe (5 mins from station)Salary: Up to £65,000 (based on experience)Benefits: Bonus potential (Up to 10%)Experience required: Strong commercial experience as an Android Developer Proficiency in Kotlin and Java Experience working in Agile teams More ❯