2 of 2 Critical Success Factor Jobs in the North West

parties, working together to optimise and enhance features and integrations. Defining and mapping processes, including functional and non-functional requirements, enabling clear understanding and effective solution design. Defining critical success factors including reporting and alerting requirements. Performing quality assurance, functional and user acceptance testing as required Monitoring and reporting on the 'technology experiences' within the firm More ❯

and other IT Operations staff. The post holder will be required to participate in an out of hours on-call rota, working autonomously to resolve all IT incidents critical to the PO functioning out of normal working hours. This may involve visits to all PO areas where IT is used, which includes but not limited to patient areas … related hardware. Frequent requirement to move and install heavy equipment in excess of 20kg The ability to cope with occasional stressful or emotional conditions i.e. during periods of critical system hardware failure and DR situations. In conjunction with the Technical Support Team Leader, be responsible for the patching and updating of all software running within the infrastructure. This … involves critical & security updates and patches including service packs, ensuing all workstations are up to date and Trust infrastructures are protected. At times, advise the Desktop management on the scheduling of updates and ensuring these updates are fully tested, agreed and communicated before implementation. Perform a problem analyst role including: a) Analysis and reporting of incident trend data More ❯