11 of 11 Customer Analyst Jobs in the North West

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on a range of projects within the customer … good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS More ❯

Customer Insight Analyst Location: Manchester – Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst, you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Location: Manchester - Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You'll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1-2 years' analytics experience. As a Customer Insight Analyst, you'll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You'll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Location: Manchester – Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst, you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Location: Manchester – Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst, you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Up to £33,000 Hybrid - Manchester (2x days per week) The Company This leading education and training provider is on a mission to empower learners and drive success worldwide. With a truly global reach, they partner with schools, universities, and professional bodies across multiple countries to deliver high-quality learning experiences. The Team You’ll … be joining a collaborative Insights function of 10, covering both customer insight and web analytics. This is a generalist role that will give you exposure to a variety of data sources and projects, making it a fantastic opportunity to build a broad analytical skillset early in your career. The Role As a Customer Insight Analyst, you’ll More ❯

Customer Insight Analyst Manchester (Hybrid – 2x Days a Week in Office) £45,000-£55,000 Are you passionate about using data to transform learning experiences and drive real educational outcomes? We're working with a leading education provider undergoing a curriculum transformation and looking to bring in a Learning Analyst to sit within their high-performing Insight More ❯

Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support … Identify, diagnose and resolve customer and project issues/requests Support and be involved in customer project work as needed Update internal systems with regards to work activity and any required documentation Key Tasks To investigate reported incidents/problems with BCP packages To provide help and advice to customers in the use of BCP package software Self … outstanding issues list Application deployment and implementation tasks carried out both remotely and on site Additional Duties Liaise with internal departments to progress projects and or the resolution of customer issues Undertake customer project work under the guidance of project managers and implementers Be required to work on customers’ sites from time to time including but not limited More ❯

Connex AI is a global leader in innovative Cloud SaaS contact centre and customer engagement solutions, specialising in insights, data analytics, and omnichannel communications. The Role As part of our Quality Assurance team working in our Support function, you’ll play a key role in ensuring our customers receive consistently excellent service across every interaction. You'll monitor support … our global service standards are upheld. Deliver clear, constructive feedback to support agents and team leads to strengthen performance. Identify training or process gaps and support initiatives to improve customer outcomes. Promote a customer-first mindset across all teams and regions. Collaborate with stakeholders to enhance service quality and efficiency. Analyse quality performance data to identify trends, share … reporting on support quality metrics. Familiarity with QA tools and continuous improvement practices (a bonus, not essential). Growth mindset, strong attention to detail, and a passion for excellent customer experiences. Our Core Values ✅ Deliver on our promises ✅ Drive customer success ✅ Prioritise effectively ✅ Fix root causes, not symptoms ✅ Be experts in what we do ✅ Stay professional at all More ❯

Connex AI is a global leader in innovative Cloud SaaS contact centre and customer engagement solutions, specialising in insights, data analytics, and omnichannel communications. The Role As part of our Quality Assurance team working in our Support function, you’ll play a key role in ensuring our customers receive consistently excellent service across every interaction. You'll monitor support … our global service standards are upheld. Deliver clear, constructive feedback to support agents and team leads to strengthen performance. Identify training or process gaps and support initiatives to improve customer outcomes. Promote a customer-first mindset across all teams and regions. Collaborate with stakeholders to enhance service quality and efficiency. Analyse quality performance data to identify trends, share … reporting on support quality metrics. Familiarity with QA tools and continuous improvement practices (a bonus, not essential). Growth mindset, strong attention to detail, and a passion for excellent customer experiences. Our Core Values ✅ Deliver on our promises ✅ Drive customer success ✅ Prioritise effectively ✅ Fix root causes, not symptoms ✅ Be experts in what we do ✅ Stay professional at all More ❯

Connex AI is a global leader in innovative Cloud SaaS contact centre and customer engagement solutions, specialising in insights, data analytics, and omnichannel communications. The Role As part of our Quality Assurance team working in our Support function, you’ll play a key role in ensuring our customers receive consistently excellent service across every interaction. You'll monitor support … our global service standards are upheld. Deliver clear, constructive feedback to support agents and team leads to strengthen performance. Identify training or process gaps and support initiatives to improve customer outcomes. Promote a customer-first mindset across all teams and regions. Collaborate with stakeholders to enhance service quality and efficiency. Analyse quality performance data to identify trends, share … reporting on support quality metrics. Familiarity with QA tools and continuous improvement practices (a bonus, not essential). Growth mindset, strong attention to detail, and a passion for excellent customer experiences. Our Core Values ✅ Deliver on our promises ✅ Drive customer success ✅ Prioritise effectively ✅ Fix root causes, not symptoms ✅ Be experts in what we do ✅ Stay professional at all More ❯