2 of 2 Customer Service Representative Jobs in the North West

Join Primary Care IT’s Customer Service team supporting GP surgeries with their IT systems. You’ll gain hands-on experience helping customers, developing technical and communication skills, and completing a Level 3 Customer Service Apprenticeship in a friendly, supportive environment. Role You’ll be part of our Customer Service team, assisting NHS primary … care clients with our digital products and learning all aspects of customer support. An average day may include: Responding to customer queries via phone or email Updating and maintaining our CRM system Assisting with customer onboarding and training Supporting the wider team with admin and service tasks Training You’ll complete a Level 3 Customer Service Specialist Apprenticeship through a mix of: On-the-job training in our office Online learning and tutor-led sessions Remote workshops with your apprenticeship provide At the end you’ll achieve a Level 3 Customer Service qualification and develop key skills for a successful career in customer support. Once qualified we would be looking More ❯

Customer Service Representative Ensure all your application information is up to date and in order before applying for this opportunity. Knutsford Full-time, on-site Shift patterns Are you passionate about delivering customer service? Do you thrive on solving problems? Join an established yet growing company as our Customer Support Specialist and be the … first point of contact for customer inquiries! This is an opportunity to kick-start a long career with a Saas based technology business. What You ll Be Doing: Be the main contact for customer questions, requests, and simple troubleshooting via phone, email, or chat. Record, track, and escalate issues according to company processes and deadlines. Always communicate professionally … with empathy and efficiency. Help improve processes by spotting patterns and suggesting better ways of working. What We re Looking For: 1+ years of customer support or service experience Strong written and verbal communication skills (English) Full UK driving license Strong phone experience - comfortable speaking to customers over the phone Ready to apply or want to learn more More ❯