Suite 3A, Keswick Hall, Norwich, England Hybrid / WFH Options
PRIMARY CARE IT LTD
Join Primary Care IT’s CustomerService team supporting GP surgeries with their IT systems. You’ll gain hands-on experience helping customers, developing technical and communication skills, and completing a Level 3 CustomerService Apprenticeship in a friendly, supportive environment. Role You’ll be part of our CustomerService team, assisting NHS primary … care clients with our digital products and learning all aspects of customer support. An average day may include: Responding to customer queries via phone or email Updating and maintaining our CRM system Assisting with customer onboarding and training Supporting the wider team with admin and service tasks Training You’ll complete a Level 3 CustomerService Specialist Apprenticeship through a mix of: On-the-job training in our office Online learning and tutor-led sessions Remote workshops with your apprenticeship provide At the end you’ll achieve a Level 3 CustomerService qualification and develop key skills for a successful career in customer support. Once qualified we would be looking More ❯
CustomerServiceRepresentative 📍 Knutsford 🕒 Full-time, on-site | Shift patterns Are you passionate about delivering customerservice? Do you thrive on solving problems? Join an established yet growing company as our Customer Support Specialist and be the first point of contact for customer inquiries! This is an opportunity to kick-start a long … career with a Saas based technology business. What You’ll Be Doing: Be the main contact for customer questions, requests, and simple troubleshooting via phone, email, or chat. Record, track, and escalate issues according to company processes and deadlines. Always communicate professionally, with empathy and efficiency. Help improve processes by spotting patterns and suggesting better ways of working. What … We’re Looking For: 1+ years of customer support or service experience Strong written and verbal communication skills (English) Full UK driving license Strong phone experience - comfortable speaking to customers over the phone 📩 Ready to apply or want to learn more? Drop us a message or apply directly via LinkedIn More ❯
warrington, cheshire, north west england, united kingdom
Accelero
CustomerServiceRepresentative 📍 Knutsford 🕒 Full-time, on-site | Shift patterns Are you passionate about delivering customerservice? Do you thrive on solving problems? Join an established yet growing company as our Customer Support Specialist and be the first point of contact for customer inquiries! This is an opportunity to kick-start a long … career with a Saas based technology business. What You’ll Be Doing: Be the main contact for customer questions, requests, and simple troubleshooting via phone, email, or chat. Record, track, and escalate issues according to company processes and deadlines. Always communicate professionally, with empathy and efficiency. Help improve processes by spotting patterns and suggesting better ways of working. What … We’re Looking For: 1+ years of customer support or service experience Strong written and verbal communication skills (English) Full UK driving license Strong phone experience - comfortable speaking to customers over the phone 📩 Ready to apply or want to learn more? Drop us a message or apply directly via LinkedIn More ❯
