3 of 3 Dynamics 365 Specialist Jobs in the North West

Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This … is a hands-on role where you’ll be configuring, customising, and optimising the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change … Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots Copilot Analytics – track and optimise performance Administer SharePoint & Teams (auto-attendance, call queues) Configure and maintain More ❯

Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations projects … This is a hands-on role where you'll be configuring, customising, and optimising the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Essential Expereince • Strong hands-on experience with Dynamics 365 Customer Service • Solid understanding of Power Platform (Power Automate … Dataverse) • Strong JavaScript skills for CRM WebResources • Experience with WebAPI integrations • Ability Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables,) • Expereince of managing and developing CMS change requests whilst monitor and improve performance using Dataverse Application Insights. • Expereince of building automation flows using Power Automate to reduce manual tasks. • Good knowledge of Microsoft 365 More ❯

Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This More ❯