Customer Service Manager
M24, Healds Green, Borough of Oldham, Greater Manchester, United Kingdom
Sure Start Staff
Liaise with clients and arrange collections using approved carriers. Verify collection paperwork and site scan logs, promptly addressing any discrepancies. Confirm receipt of consignments into the facility using the ERP system. Monitor and ensure adherence to service level agreements (SLAs). Reseller Support Ensure all customer complaints are resolved promptly and effectively, collaborating with internal teams to prevent recurrence. Coordinate … on ISO documentation and process development. Support the senior management team in ensuring a smooth transition to our new site. Contribute to the implementation and optimization of the new ERP system, creating clear process documentation. Champion the company’s vision and values, contributing innovative ideas to drive growth and success. Play an active role in developing and promoting the Re More ❯
Employment Type: Permanent
Salary: £32000 - £37000/annum
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