Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT workshop more »
area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in more »
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in ITsupport? We're on the lookout for a Senior Technical Support champion to more »
Senitor are pleased to be working with an established company in the professional services sector, who are looking for an ITSupport Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head … office in Lancaster and will involve remote and on-site support for a user base of over 100 people. Ideally, applicants should have at ... more »
to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world more »
Job Title: IT Business Analyst & Hardware Technician Location: Ashton-under-Lyne – fully office based Salary: £25,000pa Our client, a leading provider of business services and workplace solutions based in Ashton-under-Lyne is seeking an experienced IT Business Analyst & Hardware Technician to join their IT department. … As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 ITSupport to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point of contact through to notification … of resolution. Main Duties: Manage the Service Desk telephone line during core business hours. Be the initial response for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge more »
Preston, England, United Kingdom Hybrid / WFH Options
In Technology Group
Role: ITSupport Technician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced ITSupport Technician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and more »
influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. … We are looking for an ITSupport Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support … purposes. This will be a permanent, full time position working 40 hours Monday to Friday. We are looking for: A NVQ Level 3 in IT or general computing. Prior experience with IT support. Routinely respects and understands data confidentiality and corporate IT security. Shows a commitment to more »
Total Staff Services are currently recruiting an IT Software Support Engineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a support … a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours per week, Monday to Friday, 0900-1700 Salary: £28k - £30k depending on experience. Role Responsibilities … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »
Chester Le Street, County Durham, North East, United Kingdom
Baltic Apprenticeships
Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »
Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 ITSupport Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »
want to miss. You'll be part of a dynamic helpdesk team within a company comprising 1,000 staff members. The team provides ample support to ensure you successfully complete your Apprenticeship. Notably, the company has had two apprentices in the past who have transitioned into full-time roles … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »
Birkenhead, Merseyside, North West, United Kingdom
Baltic Apprenticeships
Are you enthusiastic about technology and eager to start your career in ITsupport? We have a fantastic opportunity for you to join a dynamic and supportive team as an ITSupport Apprentice at a respected organisation dedicated to enhancing community living. About the Employer: Our … By joining their team, you'll be part of a forward-thinking company that values innovation and professional growth. What Youll Do: As an ITSupport Apprentice, youll gain hands-on experience and develop valuable skills in a range of IT tasks. Heres what a typical day … might look like: Assist in managing the helpdesk ticket system to ensure smooth and efficient operation. Support the upgrade processes for our ICT and phone systems. Help manage and maintain the ICT systems maintenance program. Undertake other general IT duties as needed to support the team. What more »
Established IT Services Company based in Chester looking for a Field Engineer to join their expanding team in a thriving MSP environment offering a wide range of IT services and solutions. You will be required to carry out work at our head offices in Chester as well as … the UK. You will also be required on occasion to work within our two datacentres which are in Chester and Leeds. Providing on-site support and installations where no two days are the same, this is an important role within the company and the successful candidate will have an … input into a wide variety of projects. This is a great opportunity to enhance your exposure within IT and expand your knowledge across a wide range of technologies. The role Hosted VoIP Setup & Installations including roll out of phone systems, handsets and door entry systems Installation/Maintenance and more »
Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line ITSupport to customers who seek ITsupport Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »
area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »
IT Application Support Manager Permanent/Liverpool Hybrid/IT ? The most exciting parts 3 days in office, 2 days at home ?? Youll have great benefits, have a 5% contribution pension plan and generous holiday allowance. This is a unique opportunity for someone who wants to become … an IT Application Support Manager. ?? Our client offers lots of possibility to grow Great teammates & work environment ?? They offer flexibility and work Monday Friday. The incredible chance to work with talented colleagues more »
ITSupport Engineer - Manchester A fully licensed UK company is seeking an ITSupport Engineer. This company offers various services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Trusted by over 200 companies, it serves over … million customers across the UK and Europe. The company is looking for a skilled ITSupport Engineer with expertise in Office 365. Based in Manchester, this role requires office presence at least four days a week. The successful candidate will ensure the smooth operation of the company's … technology systems and support employees with Office 365-related issues. Key Responsibilities: Office 365 Support: - Provide technical support for Office 365 applications (Outlook, SharePoint, OneDrive, Teams). - Troubleshoot and resolve Office 365 issues. Help Desk Assistance: - Respond to ITsupport requests via phone, Jira ITSM more »
ITSupport Engineer ITSupport Engineer – Runcorn – Up to £35,000 + Benefits An exciting opportunity for a strong 2nd Line ITSupport Engineer looking to progress into a 3rd Line ITSupport Engineer role. Runcorn based IT Service provider. Reporting … team in his absence and will step up and mentor junior members in his absence. ABOUT THE CLIENT: My client offers a variety of IT Services to businesses across the UK and have a fantastic culture with a fantastic staff retention rate. Working with some very well-known brands … modern office with a Pool Table for some friendly office competition Paid for social events. Perkbox Childcare Vouchers Paid for Training and development opportunities. ITSUPPORT ENGINEER ESSENTIAL SKILLS: To be considered for the ITSupport Engineer position, you will have some experience within an MSP more »
ITSupport Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an ITSupport Analyst to be the first point of contact for users. As the ITSupport Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. … You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of ITSupport within an MS/Windows environment O365 Active Directory Windows Desktop10 ITSupport Engineer, First Line more »
Prestigious opportunity for an ITSupport Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of ITSupport Analysts on … our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Searchability®
fantastic opportunity to work with a technically minded company in the heart of Liverpool. This is an ideal opportunity for someone with proven Senior ITSupport experience to make the job your own. Hybrid working is available in this job role and you will also be in receipt … Private Health Care Enhanced pension Hybrid working Flexi start and finish times Training budget to grow your career Social events/fantastic culture Senior IT Engineer Responsibilities: You will be the sole ITSupport Engineer in the business so it will be your responsibility to prioritise … Directory, Intune. Mobile Device Management experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an ITSupport role dealing with 1st and 2nd line queries. Interviews will be happening in the coming weeks so please send your CV to more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line … Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired more »
Role: ITSupport Technician Location: Middleton Salary: £28,000 Our client is looking for a determined and passionate 1st to 2nd line engineer to join a fast-paced environment who is eager for progression and looking for a challenge. The ideal candidate will have ITSupportmore »