51 to 66 of 66 IT Support Jobs in the North West

IT Support Technician Preston/Hybrid £24,000 We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives to maintain a collaborative and supportive work environment. We are seeking … an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract, with a view to go permanent. The role will primarily be based at their head office in Preston, with the flexibility of hybrid working and occasional travel to other offices. Responsibilities …/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and keeping users informed. Troubleshoot and resolve on-site IT and more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the …/2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out … with a diverse range business, and we have a specialist knowledge of the Hospitality sector. About the role: We are looking for an ambitious IT Support Specialist - Tier 1, Apprentice, to join our Helpdesk Team, working from our Eccles office. This is the perfect opportunity for someone currently more »

IT Support Engineer (MSP) Role - IT Support Engineer Location - Warrington Salary - £25,000 - £30,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for an IT Support Engineer to join their team! This role offers an exciting opportunity to … work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and Responsibilities: Log, process and manage support tasks from all sources: calls, emails and tickets. Provide triage and advice to clients, following defined escalations paths, as appropriate. Resolve support cases and record all more »

Job Role: IT Support Engineer Location: Bolton, Manchester Salary: £25,000 - £29,000 My client, an esteemed telecommunications company are seeking an experienced IT Support Engineer to joining their dynamic team. This role is pivotal in ensuring seamless IT operations for both customers and internal … customers and internal staff. Provide troubleshooting and resolve technical issues, including password resets, software installs, and both software and hardware support. Offer advanced technical support, diagnosing and resolving complex technical issues and conducting in-depth troubleshooting. Perform server and software upgrades as required. Requirements: Strong experience in first and … second-line support. Excellent communication skills with the ability to work independently. Occasional site visits may be required, though most support is provided remotely. Skills: Windows Servers (Apply online only) Microsoft 365 Administration Virtualisation Technologies Windows 10 & 11 Firewalls Switches WAN & LAN Networks SQL Support What Our Client more »

/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both remotely … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »

2nd Line IT Support (MSP ) Warrington £25,000 to £30,000 + Training + Company Benefits + Progression Are you a 2nd Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with the latest … focusing on employee career progression? Do you want the opportunity to work in an ever-growing and highly passionate company looking to help provide IT Solutions for high-end businesses? On offer is a great opportunity for a 2nd line IT Support Engineer to elevate their career … and work within a dynamic team of 3 which is currently growing as they look to expand the company. In this role, the successful IT Support Engineer will be installing software and learning on job. Dealing with calls and communicating with high-end clients throughout the week. Dealing more »

Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head … office in Lancaster and will involve remote and on-site support for a user base of over 100 people. Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical … users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support. Responsibilities include: Day-to-day IT support via a Helpdesk system, taking, logging and resolving more »

THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the … Trainee IT Support Analyst · To provide telephone support to the user base utilising remote access tools · Logging and categorising incoming calls and emails within our CRM system · Active involvement in the documenting and updating of our knowledgebase · Raising jobs for Engineers and liaising with them · Taking ownership … quickly and efficiently · Documenting issues/problems and raising them to the 2nd line team Experience and skills required from the or the Trainee IT Support Analyst · Good general IT skills · Problem-solving attitude and aptitude · Good communication skills both written and verbal · Good problem-solving skills more »

Role: IT Support Engineer Location: Manchester, United Kingdom Salary: Up to £35,000 Are you passionate about providing excellent IT support? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you! Overview: I … have a fantastic opportunity for a talented and proactive IT Support Engineer based in Manchester. The successful candidate will be responsible for providing technical support to internal staff, ensuring smooth operation of IT systems and resolving any issues that arise in a timely manner. Key Responsibilities … Provide 1st and 2nd line technical support to users via phone, email, and in person. * Diagnose and troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices. * Install, configure, and maintain operating systems and software applications. * Set up and manage user accounts and permissions. * Collaborate with other more »

Role: IT Support Technician Location: Bamber Bridge, Lancashire Salary: £23,000 - £27,000 We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based in Central Lancashire. The successful candidate will be responsible for providing on site and remote … technical support to clients as well as being the first point of contact. Responsibilities: Responding to queries either in person or remotely Diagnosing and solving technical issues including network connectivity, software and hardware Manage service requests, through the ticketing system adhering to SLA's Installing and configuring computer hardware … site parking Employee care package Great pension scheme If this role is of interest to you, please apply for immediate consideration and interview. Keywords: IT Support Engineer, IT Technician, Computer Technician, IT Support Analyst, 1st line In Technology Group Ltd is acting as an Employment more »

IT Support Manager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an IT Support Manager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation point beyond … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the …/2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

3rd Line IT Support ( MSP) Carlisle £30,000 to £38,000 + Training + Company Benefits + Progression Are you an experienced IT Support Engineer? Are you looking for the opportunity to progress your career within an established and local high end it solutions business … Do you want the opportunity to work in an ambitious, ever-growing company who have experience of working with a very high end specialist IT Solutions business. On offer is a great opportunity for a 3rd Line IT Support Engineer with 3 Years + background in IT Support to work in a growing team of IT professionals in an office environment full of knowledgeable and passionate IT specialists. In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd more »

Support Analyst is required by a logistics company working from their Head Office based in Bamber-Bridge and paying up to £25k. The Company, who have a presence throughout Europe, are seeking a Support Analyst to deal with all ticketing issues both on site and in the field … for troubleshooting and completing new installations. This position would ideally suit someone with 6-12 months experience, recent graduate or possibly having completed an IT Apprenticeship, looking to establish themselves further within the world of IT. The organisation embrace training programs for new starters, implementing a clear training plan … to help you progress from 1st Line Support and beyond. Responsibilities: Provide comprehensive technical support to end-users in person, via phone, email Troubleshoot and resolve hardware and software issues Assist with the maintenance and administration of IT systems and infrastructure Track user support requests and more »