26 to 50 of 92 ITIL Jobs in the North West

IT estate, delivering projects and system upgrades to support continuous operations. Manage applications, support teams, licences, services, maintenance, operations contracts, and associated budgets. Apply ITIL framework to ensure robust change management, service, and support designs. Enhance front line service experience, managing key stakeholders to deliver high satisfaction and a culture … Critical National Infrastructure (CNI) accountabilities. Strong operational management skills, with a track record of service improvement and cost savings. In-depth knowledge of the ITIL framework, including incident management. Technical understanding of technology disciplines and asset management. Excellent interpersonal skills to manage and influence relationships at a senior management level. … Operational management experience with multisite teams and third-party organisations. ITIL Practitioner qualification. Benefits: Dynamic and supportive work environment. 20% Bonus - 80% company performance 20% individual Pension - double the amount that individual puts in up to 7%. So if they contribute 7% - total is 21% 5k Car allowance Manager more »

Knowledge of DevOps tools & Cloud computing. Proficient in use of delivery and collaboration tools (i.e. DevOps, JIRA, Confluence, SharePoint, MS Teams). Experience of ITIL Principles & processes. Housing sector industry experience. Essential Qualifications: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. more »

implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our … future growth. Key Tasks • Work as part of an IT Service Desk team based on ITIL principles. • Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. • Provide sales team with pre-sales support, attend occasional more »

comprehensive operational requirements and service designs. Financial Efficiency: Analyse system performance and provide reporting to identify significant cost-saving opportunities. Qualifications and Skills: Certifications: ITIL Foundation Certificate V3 (preferable) Certified Cloud Professional or equivalent Cloud Engineering experience Microsoft 365 Administrator Associate certifications (Modern Desktop, Messaging, Teams, Identity & Access, Security) Technical more »

of quality and professionalism. Excellent Time management skills. Team Player ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company more »

Infrastructure, you will expertly manage customer tickets, meeting defined SLAs and KPIs through diverse channels like Phone, Email, or Web portals. Working within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … continuous improvement. Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. Preferred experience more »

help desk, and CRM systems. 3-5 years in service desk or IT support role, with 1-2 years in management. Understanding of ITIL framework and broad IT systems knowledge. Benefits: Thirty-three days annual leave (including bank holidays), the option to purchase up to 10 additional days, and extra more »

Qualifications: Experience in a service desk or IT support role, including 1-2 years in a supervisory or management capacity. Strong knowledge of the ITIL framework and proficiency with service management tools. Excellent communication and leadership abilities. Capability to manage and prioritize team tasks effectively. Analytical skills to evaluate performance more »

the service improvement register. Maintain Applications Portfolio ensuring all records are up to date with the latest information. Profile The successful candidate will have; ITIL certification V4 (or V3) Experience in documenting and maintaining end-to-end IT processes. Proven hands-on experience of managing IT service improvement initiatives and … processes across a broad selection of IT areas. ITIL Intermediate Certificate in IT Continual Service Improvement (or equivalent). Job Offer Service Improvement Analyst - Fixed Term Contract - Manchester This role offers; Salary of up to £40,000 12 month fixed term contract Private healthcare more »

and troubleshooting of hardward and software applications Carrying out daily checks on key systems and services Providing 1st/2nd line support within an ITIL Environment - supporting Customers on Windows, Linux and Apple Mac You will be taking and dealing with approximately 20 - 50 calls/tickets a day Installing more »

migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with more »

including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »

This role would suit someone looking for their next role in IT having at least 1 years’ experience in a similar role preferably with ITIL and Microsoft certifications. Duties Include but not limited to: and capacity monitoring of systems and environments compliance monitoring and proactive/reactive management of issues more »

education ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customer more »

migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licensing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. more »

Management, Mobile Itinerary applications and Analytic platforms Knowledge of alternative global online travel booking tools alongside an understanding of API and data integration platforms ITIL/Service based and Project Management qualifications or experience Proficient in the use of MS Office suite Proven record of working in a fast-paced more »

Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »

Infrastructure, you will expertly manage customer tickets, meeting defined SLAs and KPIs through diverse channels like Phone, Email, or Web portals. Working within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

management. Key Experience Needed: IT Incident Management Incident resolution Document Creation Process Improvement Stakeholder Management/Customer Service Advantageous (but not essential) experience includes: ITIL or similar Continuous Improvement (CI) Please note, for this role you will be required on-site 3 days per week, and you must have access more »

and co-ordinating tasks to multiple colleagues, tracking progress and achieving SLAs. Ability to manage multiple streams of activity, shifting focus regularly. Knowledge of ITIL processes is desirable but not essential. Well organised and skilled in effective time management, people management, coaching, conflict resolution, task allocation, delegation and risk management. more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

an ISO 27001 environment -A strong communicator to technical and non-technical peers and colleagues across the business at a range of levels -Ideally ITIL accredited Immediate start- North West, Greater Manchester/Lancashire based. Hybrid working The successful candidate will need to be North West based ideally, as the more »