25 of 25 Remote Incident Management Jobs in the North West

refine observability to provide real-time insight into platform health. You’ll also play a key role in performance testing, system tuning and incident management to ensure smooth operation during critical events. SITE RELIABILITY ENGINEER ESSENTIAL SKILLS At least 2 years’ experience working as an SRE Deep understanding … experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and root cause analysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly ...

Implement and manage comprehensive monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK Stack) to provide deep insights into system behavior and ensure rapid incident detection. Lead Incident Management: Participate in our on-call rotation, acting as a key player in incident response and resolution. ...

Implement and manage comprehensive monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK Stack) to provide deep insights into system behavior and ensure rapid incident detection. Lead Incident Management: Participate in our on-call rotation, acting as a key player in incident response and resolution. ...

bottlenecks using advanced problem-solving and performance tuning techniques. Conduct capacity planning and implement solutions to ensure systems can support current and future workloads Incident Response & Troubleshooting Respond swiftly to production incidents, ensuring minimal downtime and quick restoration of services. Perform root cause analysis and postmortems, implementing lessons learned … workflows. Improve cross-functional collaboration and promote a culture of shared responsibility for service reliability. Documentation & Training Maintain accurate technical documentation, runbooks, and post-incident reports. Provide training and mentorship to engineering teams on best practices and tools. Essential criteria: Experience as a Site Reliability Engineer, DevOps Engineer, Operations ...

Major Incident Manager | Manchester (Hybrid) Join a leading managed services provider who are looking to hire an experienced Major Incident Manager to join their Operational Support Centre in Manchester. This role is ideal for someone who has owned high-priority incidents end-to-end, is comfortable coordinating multiple … High-visibility role with genuine ownership and influence Ongoing training and development within a well-established MSP What they're looking for Proven Major Incident Management experience Background within an MSP or external customer-facing environment Comfortable working under pressure and managing multiple stakeholders Ability to go through ...

Major Incident Manager | Manchester (Hybrid) Join a leading managed services provider who are looking to hire an experienced Major Incident Manager to join their Operational Support Centre in Manchester. This role is ideal for someone who has owned high-priority incidents end-to-end, is comfortable coordinating multiple … High-visibility role with genuine ownership and influence Ongoing training and development within a well-established MSP What they're looking for Proven Major Incident Management experience Background within an MSP or external customer-facing environment Comfortable working under pressure and managing multiple stakeholders Ability to go through ...

support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows ...

services, systems and equipment. As a member of this team you'll need a relentless focus on customers' needs and an analytical approach to incident management. We are looking for someone who has experience managing IT issues, including system accounts, applications and hardware and can provide excellent customer service. ...

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills — able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills — able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills — able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills — able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills — able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills — able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

. Support and manage security vendor changes and onboarding of new solutions. Work cross-functionally to ensure secure design, delivery, and operations. Contribute to incident management and continuous security improvements. Maintain security policies, standards, and documentation. Skills & Experience Experience as a Cyber Security Manager, SOC Lead, or similar ...

abolities, being the technical authority at times. you'll need to understand user lifecycle processes, and have experience automating those types of workflows. Some incident management experience would also be beneficial as would a focus on root cause analysis. Really, the contract is cloud based, SaaS stack, Apple ...

roadmap, aligning closely with the wider engineering and data strategy. Provide guidance on architecture, tooling, and best practices for ML pipelines, deployment, monitoring, and incident management. Partner with data science, ML, and product teams to ensure infrastructure supports innovation and business needs. Oversee system reliability, cost optimisation, and vendor … able to influence technical and non-technical stakeholders. Comfortable working in a fast-paced, collaborative environment with strategic and operational responsibilities. Experience with vendor management and contract oversight. Familiarity with tools such as Databricks, Tecton (or Feast), Seldon, or SageMaker. What can they offer you? Private health and mental ...

roadmap, aligning closely with the wider engineering and data strategy. Provide guidance on architecture, tooling, and best practices for ML pipelines, deployment, monitoring, and incident management. Partner with data science, ML, and product teams to ensure infrastructure supports innovation and business needs. Oversee system reliability, cost optimisation, and vendor … able to influence technical and non-technical stakeholders. Comfortable working in a fast-paced, collaborative environment with strategic and operational responsibilities. Experience with vendor management and contract oversight. Familiarity with tools such as Databricks, Tecton (or Feast), Seldon, or SageMaker. What can they offer you? Private health and mental ...

roadmap, aligning closely with the wider engineering and data strategy. Provide guidance on architecture, tooling, and best practices for ML pipelines, deployment, monitoring, and incident management. Partner with data science, ML, and product teams to ensure infrastructure supports innovation and business needs. Oversee system reliability, cost optimisation, and vendor … able to influence technical and non-technical stakeholders. Comfortable working in a fast-paced, collaborative environment with strategic and operational responsibilities. Experience with vendor management and contract oversight. Familiarity with tools such as Databricks, Tecton (or Feast), Seldon, or SageMaker. What can they offer you? Private health and mental ...

40.46 per hour (outside IR35) About the role: As a Cyber Security Test Engineer, you will report to the Functional Manager – Product Security Test & Incident Management. Your primary responsibility will be preparing and executing cybersecurity testing for automotive products in compliance with UNECE R.155 and China GB 44495 regulations. … languages such as C, Java, Python, and CAPL. Communication Skills : Effective communication abilities across various levels, capable of delivering clear and professional presentations. Test Management: Experience in test planning, coordination, and management activities. Why Join Us? Bentley Motors is dedicated to becoming the creator of the world ...