4 of 4 Remote Incident Management Jobs in the North West

Jincident Management AnalystDaily Rate: £500 - £550 INSIDE IR35 via umbrellaContract Length: 12 monthsLocation: Chester Business Park, Chester - HYBRID WORKING - 3 DAYS ONSITE Are you ready to step into a vital role that ensures the smooth operation of our client's technology services? We are seeking an enthusiastic Incident Management Analyst to join our Global Command centre team. … This is an exciting opportunity to contribute to a dynamic environment, ensuring business continuity and operational excellence across the EMEA region. Position Summary: As an Incident Management Analyst, you will play a key role in maintaining the availability and performance of our client's systems. Your primary focus will be ensuring that end-user systems are consistently available … per required SLAs. This role is critical for sustaining the continual demand for incident assistance during both weekdays and weekends. Key Responsibilities: Incident Response:- React promptly to service failures based on business impact.- prioritise multiple high-priority incidents simultaneously.- Facilitate standard call processes, lead troubleshooting efforts, and engage technical teams, escalating issues as necessary. Communication Management:- Communicate More ❯

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team … Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a Major Incident More ❯

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team … Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a Major Incident More ❯

by users or potential intrusion by an attacker. Preparation for, handling of, and following up of cyber security incidents, to minimise the damage to our organisation and prevent recurrence. Management of the configuration of protected systems to ensure that any vulnerabilities are understood and managed. Assessment, validation and reporting of information on current and potential cyber threats to maintain … the organisation's situational awareness. Management of cyber security risks in line with business objectives and regulatory requirements. Management of cyber security education and awareness programme. Management of cyber security performance measures. Person specification Essential criteria assessed at application stage: Experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated … including but not limited to: CISSP, CCSP, CISM. Or equivalent proven Level of experience. Minimum of two years' experience in a similar role. Working experience of security operations and incident management. Working experience of risk management and mitigation. Working experience of developing and delivering security education and awareness programmes. Desirable: Experience of working in a public sector or More ❯