Incident Management Jobs in the North West

Incident Management
England > North West

The table below provides summary statistics for permanent job vacancies advertised in the North West requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 217 173 165
Rank change year-on-year -44 -8 -16
Permanent jobs citing Incident Management 76 126 143
As % of all permanent jobs advertised in the North West 0.95% 1.28% 1.82%
As % of the Processes & Methodologies category 0.99% 1.55% 1.90%
Number of salaries quoted 47 113 74
10th Percentile £21,250 £25,550 £24,850
25th Percentile £38,125 £36,250 £34,000
Median annual salary (50th Percentile) £45,000 £44,274 £47,500
Median % change year-on-year +1.64% -6.79% +25.00%
75th Percentile £58,000 £52,084 £60,438
90th Percentile £62,000 £63,750 £82,500
England median annual salary £57,500 £50,000 £52,500
% change year-on-year +15.00% -4.76% +10.53%

All Process and Methodology Skills
North West

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North West.

Permanent vacancies with a requirement for process or methodology skills 7,653 8,153 7,519
As % of all permanent jobs advertised in the North West 95.85% 82.81% 95.63%
Number of salaries quoted 4,004 6,185 3,939
10th Percentile £26,250 £27,500 £30,966
25th Percentile £40,000 £37,500 £41,250
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,000 £65,000 £70,000
90th Percentile £77,500 £80,000 £82,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Incident Management
Job Vacancy Trend in the North West

Job postings citing Incident Management as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Incident Management in the North West

Incident Management
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Incident Management in the North West.

Salary trend for Incident Management in the North West

Incident Management
Salary Histogram in the North West

Salary distribution for jobs citing Incident Management in the North West over the 6 months to 14 May 2025.

Salary histogram for Incident Management in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +20 25 £55,000 +24.23% 31
Cumbria - 18 £30,000 - 3
Merseyside +36 14 £35,000 +32.08% 6
Lancashire -76 14 £32,500 -37.60% 13
Cheshire -19 5 £55,000 +26.44% 10
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.89%) Confluence
1 6 (7.89%) Microsoft Exchange
1 6 (7.89%) SharePoint
2 2 (2.63%) IIS
3 1 (1.32%) Moodle
Applications
1 5 (6.58%) Microsoft Office
Business Applications
1 16 (21.05%) SAP ERP
1 16 (21.05%) SAP S/4HANA
Cloud Services
1 20 (26.32%) Microsoft 365
2 11 (14.47%) Azure
3 5 (6.58%) Cloud Computing
3 5 (6.58%) Mimecast
3 5 (6.58%) SaaS
4 4 (5.26%) AWS
5 2 (2.63%) Power Platform
6 1 (1.32%) Amazon S3
6 1 (1.32%) Dynamics 365
6 1 (1.32%) Entra ID
6 1 (1.32%) Microsoft Copilot
6 1 (1.32%) Power Automate
6 1 (1.32%) PowerApps
Communications & Networking
1 9 (11.84%) DNS
2 7 (9.21%) DHCP
3 6 (7.89%) Firewall
3 6 (7.89%) IPv4
3 6 (7.89%) LAN
3 6 (7.89%) VLAN
4 5 (6.58%) SSH
5 2 (2.63%) DMZ
5 2 (2.63%) TCP/IP
5 2 (2.63%) VPN
Database & Business Intelligence
1 2 (2.63%) SQL Server
2 1 (1.32%) Amazon RDS
2 1 (1.32%) Data Warehouse
2 1 (1.32%) PostgreSQL
2 1 (1.32%) Power BI
Development Applications
1 7 (9.21%) JIRA
2 1 (1.32%) Git
2 1 (1.32%) GitLab
2 1 (1.32%) Jenkins
General
1 30 (39.47%) Finance
2 24 (31.58%) Social Skills
3 17 (22.37%) Manufacturing
4 13 (17.11%) Analytical Skills
5 7 (9.21%) Law
5 7 (9.21%) Retail
6 5 (6.58%) Banking
7 2 (2.63%) Local Government
8 1 (1.32%) Inclusion and Diversity
8 1 (1.32%) Marketing
8 1 (1.32%) Organisational Skills
8 1 (1.32%) Public Sector
8 1 (1.32%) Telecoms
Job Titles
1 19 (25.00%) Analyst
2 16 (21.05%) SAP Manager
3 11 (14.47%) IT Analyst
4 9 (11.84%) IT Support
4 9 (11.84%) Support Analyst
5 7 (9.21%) IT Engineer
5 7 (9.21%) Service Manager
6 6 (7.89%) Applications Support
6 6 (7.89%) Delivery Manager
6 6 (7.89%) Infrastructure Engineer
6 6 (7.89%) IT Infrastructure Engineer
6 6 (7.89%) IT Support Analyst
6 6 (7.89%) Service Analyst
6 6 (7.89%) Service Delivery Manager
6 6 (7.89%) SQL Analyst
6 6 (7.89%) SQL Support Analyst
7 5 (6.58%) Linux Engineer
7 5 (6.58%) Service Desk Analyst
7 5 (6.58%) Software Support Engineer
7 5 (6.58%) Support Engineer
Libraries, Frameworks & Software Standards
1 16 (21.05%) SAP Fiori
2 1 (1.32%) FIDO
2 1 (1.32%) JSON
2 1 (1.32%) JWT
2 1 (1.32%) OAuth
2 1 (1.32%) OAuth2
2 1 (1.32%) OpenID
2 1 (1.32%) SAML
Miscellaneous
1 10 (13.16%) Management Information System
2 4 (5.26%) IoT
2 4 (5.26%) Security Posture
3 2 (2.63%) Data Protection Act
3 2 (2.63%) Hybrid Cloud
3 2 (2.63%) Security Operations Centre
4 1 (1.32%) Algorithms
4 1 (1.32%) Cyber Threat
4 1 (1.32%) Data Structures
4 1 (1.32%) Enterprise Software
4 1 (1.32%) Mobile App
4 1 (1.32%) Onboarding
4 1 (1.32%) Renewable Energy
4 1 (1.32%) Replication
Operating Systems
1 15 (19.74%) Windows
2 11 (14.47%) Linux
3 9 (11.84%) Windows Server
4 6 (7.89%) Unix
5 5 (6.58%) Windows 10
6 4 (5.26%) Windows Server 2019
7 3 (3.95%) Windows Server 2008
8 1 (1.32%) Windows Server 2016
Processes & Methodologies
1 36 (47.37%) ITIL
2 21 (27.63%) Problem-Solving
3 20 (26.32%) Change Management
4 17 (22.37%) ERP
4 17 (22.37%) Release Management
5 16 (21.05%) EAM
5 16 (21.05%) Logistics
6 15 (19.74%) Agile
7 14 (18.42%) Mentoring
8 13 (17.11%) Customer Service
8 13 (17.11%) ITSM
9 12 (15.79%) Cybersecurity
10 10 (13.16%) Business Continuity
11 9 (11.84%) Continuous Improvement
11 9 (11.84%) Root Cause Analysis
12 8 (10.53%) Disaster Recovery
12 8 (10.53%) Information Security
12 8 (10.53%) Problem Management
12 8 (10.53%) Service Management
13 7 (9.21%) Service Delivery
Programming Languages
1 16 (21.05%) ABAP
2 10 (13.16%) PowerShell
3 6 (7.89%) SQL
4 2 (2.63%) Kusto Query Language
5 1 (1.32%) Java
5 1 (1.32%) Rust
Qualifications
1 16 (21.05%) BPSS Clearance
2 10 (13.16%) Degree
3 5 (6.58%) CISM
3 5 (6.58%) CISSP
4 4 (5.26%) CompTIA Security+
4 4 (5.26%) DBS Check
4 4 (5.26%) SC Cleared
4 4 (5.26%) Security Cleared
5 3 (3.95%) CISA
5 3 (3.95%) Computer Science Degree
6 2 (2.63%) A+ Certification
6 2 (2.63%) CEH
6 2 (2.63%) GCIH
6 2 (2.63%) GIAC
6 2 (2.63%) GISF
6 2 (2.63%) ITIL Certification
6 2 (2.63%) MOS
6 2 (2.63%) SANS
6 2 (2.63%) SSCP
6 2 (2.63%) TOGAF Certification
Quality Assurance & Compliance
1 12 (15.79%) SLA
2 4 (5.26%) ISO/IEC 27001
2 4 (5.26%) NIST
3 3 (3.95%) ISO 22301
4 2 (2.63%) Cyber Essentials
4 2 (2.63%) NCSC
4 2 (2.63%) PCI DSS
5 1 (1.32%) Accessibility
5 1 (1.32%) Data Quality
5 1 (1.32%) GDPR
5 1 (1.32%) GRC
System Software
1 13 (17.11%) Active Directory
2 7 (9.21%) Hyper-V
3 2 (2.63%) VMware Infrastructure
4 1 (1.32%) Docker
4 1 (1.32%) Firmware
4 1 (1.32%) Virtual Machines
4 1 (1.32%) Virtual Servers
Systems Management
1 6 (7.89%) SCCM
2 2 (2.63%) Microsoft Intune
3 1 (1.32%) Ansible
3 1 (1.32%) Kubernetes
3 1 (1.32%) Progress Chef
3 1 (1.32%) Single Sign-On
3 1 (1.32%) Terraform
Vendors
1 21 (27.63%) Microsoft
2 16 (21.05%) SAP
3 6 (7.89%) ServiceNow
3 6 (7.89%) Veeam
4 5 (6.58%) Sophos
5 3 (3.95%) VMware
6 2 (2.63%) AlienVault
6 2 (2.63%) Splunk
7 1 (1.32%) ForgeRock
7 1 (1.32%) HubSpot
7 1 (1.32%) iManage
7 1 (1.32%) Ping Identity
7 1 (1.32%) Zoho