3 of 3 Major Incident Management Jobs in the North West

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team and its high performance Monitor team process/performance with KPI Support bid response, manage service offering development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply More ❯

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role. As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team and its high performance Monitor team process/performance with KPI Support bid response, manage service offering development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply More ❯

with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it. We're looking for an experienced Incident Manager to join our multi-disciplinary team to run major IT service incidents and restore our services to our customers and colleagues as soon as possible. You will … and be able to think on your feet, absorb information quickly and make decisions in a fast changing, sometimes high-pressure environment. This role requires the person to lead major service incidents to successful full-service recovery, record and monitor the progress towards a resolution for all incidents and potential subsequent problems and work towards continual service improvement through … trend analysis and active engagement with technical resolver teams. What you'll be doing Actively lead major service Incidents to ensure effective and timely service restoration through the Major Incident Management process, working with technical resolver teams and Service Managers to agree the appropriate actions to protect and restore service Provide timely updates to IT and More ❯