3 of 3 Major Incident Management Jobs in the North West

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering The SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination, governance … resolution of incidents across integrated service providers. The role is responsible for providing day-to-day leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management. The Team Leader oversees the end-to-end management ...

delivery of scalable enterprise solutions. This includes deep technical expertise in the Microsoft ecosystem, familiarity with industry standards, and strong leadership and stakeholder management skills. Key competencies for this role include: Experience leading application transition, onboarding, or service transformation activities within managed service environments. Strong understanding of application supportability … service acceptance criteria. Experience assessing and documenting application integrations, APIs, authentication mechanisms, service accounts, certificates, and secrets management. Knowledge of identity and access management technologies including Active Directory, Entra ID, service principals and managed identities. Experience with resilience, disaster recovery, backup, and business continuity assessments. Strong understanding of service ...

support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory … DHCP. Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi). Endpoint security, antivirus management, and EDR concepts. Excellent troubleshooting and customer service skills. Experience working within a structured IT support environment. Technologies Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge ...