Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
MFA Understanding of compliance frameworks such as Cyber Essentials Plus, ISO 27001, and PCI DSS Interest in incident response and real-world security investigations Foundational knowledge of identity security, patchmanagement, and user awareness training Strong written and verbal communication skills with ability to simplify complex concepts Documentation and reporting capabilities Skills you'll gain or strengthen Industry … MSP toolset familiarity, including Autotask, IT Glue, or Rewst Career Development Opportunities. This role offers clear advancement potential within our expanding cybersecurity practice. Leadership progression with project and team management responsibilities Direct contribution to strategic cybersecurity service development Client management and business development exposure Comprehensive training support and certification funding Why This Opportunity? Genuine work-life balance prioritized More ❯
Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network operations, including Wi-Fi configuration (TP-Link), patchmanagement, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and More ❯
Falcon, RoboShadow, Microsoft Defender, ThreatLocker Evaluate and onboard new security technologies; liaise with vendors Lead technical onboarding of cyber tools for both internal and client deployments Incident Response & Threat Management: Develop and own incident response playbooks Act as the lead escalation point for live security incidents Analyse alerts, threat intelligence, and forensic data from platforms like CrowdStrike and RoboShadow … workflows Microsoft Defender, Conditional Access, MFA, Secure Score Familiarity with frameworks: Cyber Essentials Plus, ISO 27001, PCI DSS Incident response experience with real-world investigations Understanding of identity security, patchmanagement, and user awareness training Excellent written and verbal communication - able to simplify complex concepts for clients Confident producing clear documentation and reporting Desirable Skills: Certifications: Security+, SC More ❯
Falcon, RoboShadow, Microsoft Defender, ThreatLocker Evaluate and onboard new security technologies; liaise with vendors Lead technical onboarding of cyber tools for both internal and client deployments Incident Response & Threat Management: Develop and own incident response playbooks Act as the lead escalation point for live security incidents Analyse alerts, threat intelligence, and forensic data from platforms like CrowdStrike and RoboShadow … workflows Microsoft Defender, Conditional Access, MFA, Secure Score Familiarity with frameworks: Cyber Essentials Plus, ISO 27001, PCI DSS Incident response experience with real-world investigations Understanding of identity security, patchmanagement, and user awareness training Excellent written and verbal communication - able to simplify complex concepts for clients Confident producing clear documentation and reporting Desirable Skills: Certifications: Security+, SC More ❯