Cheshire, Alderley Edge, North West Hybrid / WFH Options
Network ITR
Support Analyst you will provide excellent support to clients in varied sectors. Ensure issues are resolved in a timley manner in line with agreed SLA's. Clear communicator between internal and external users. Review and keep triage notes up to date. Keep up to date with the latest technologies and more »
admin support setting up and maintaining user accounts on all systems. Provide monthly data on specific practice services in line with practice KPIs and SLA's. Provide monthly data on a variety of systems. Rectify coding of Enhanced services. Management and monitoring or Patient Triage Systems. About us This role more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
GK Recruitment Ltd
have already about 7+ years of Service Desk Management ITIL Degree in IT, OR equivalent Managed Services, OR, Software Services worked in Metrix measurements: SLA, FCR, CSAT, ATR, Change Management, Incident Management Location: Chorley - and Hybrid is on offer if you're based in Lancashire/North West. If you more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Associate IT Service Manager DWP. Digital with Purpose. DWP is the UK's largest government department, helping people into work and making payments worth over £195bn a year to support some of the most vulnerable people in our society. We more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
NMS Recruit
be a first point of contact to support clients. You will be required to ensure calls are answered and to support partners within agreed SLA's, logging the incidents accurately, assigning the calls to the relevant support teams and performing first line diagnosis to attempt full resolution on network related more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Reed Technology
functional specifications Ability to prioritise, communicate effectively and work as part of a small team whilst delivering high quality work and working to agreed SLA's Some of the amazing benefits that come with this role: 30 days annual leave entitlement with the ability to buy more holidays 15% employer more »
Manchester Area, United Kingdom Hybrid / WFH Options
Chroma Recruitment
produce technical analytical reports, trend analysis and progress measurement. Conducting regular service reviews Working with the Service desk to improve service delivery processes and SLA’s 3rd party supplier and contract management experience Maintaining and developing customer relationships and identifying opportunities Perks: Remote working 25 days Holiday (+Bank holidays) Car more »
the technical services team. Develop and implement effective problem-solving strategies to minimise system downtime and ensure timely issue resolution. 5. ServiceLevelAgreement (SLA) Compliance : Monitor and enforce adherence to SLAs, ensuring that technical services are delivered within agreed timelines and standards. Collaborate with stakeholders to establish realistic servicemore »
technical issues to non-IM&T or technical staff, both internally within IM and externally within POs and Customers. Also to be involved in SLA meetings as appropriate and negotiations with third parties. Support the creation of designs and mock-ups for new solutions. Manage small teams on quick turnaround more »
Manchester, North West, United Kingdom Hybrid / WFH Options
360 Resourcing
processes are designed to maintain the Azure IaaS estate in accordance with those recommendations Prioritising and managing workload effectively. Delivering projects and service to SLA Providing guidance, motivation and direction to team members ensuring work is produced to a good and consistent standard Establishing and maintaining excellent working relationships with more »