3 of 3 Service Catalogue Jobs in the North West

money from end user compute devices and their lifecycle. - Communicate service health and roadmap to business stakeholders; co create service catalogue offerings and request models that reflect business value. - Communicate clearly to ensure team members are working harmoniously and to the same standard. - Undertake full … delivery. - Proven leadership of a modern service desk aligned to ITIL 4 practices (incident, request, problem, change, service catalogue). - Demonstrable automation/AI implementation in ITSM tooling (e.g., virtual agents, workflow automation, intelligent routing). - Hands-on understanding of digital workplace/ ...

closely with senior business stakeholders to translate complex requirements into scalable solutions Delivering and optimising solutions across ITSM, ITOM, HR, CSM, Service Catalogue, App Engine and integrations (including collaboration tools) Driving automation, workflow efficiency, reporting and platform optimisation to maximise ROI Owning upgrades, lifecycle management, and continuous ...

small team of ICT Engineers. This is a hands-on Lead role, combining deep technical capability with team coordination, operational oversight, and continual service improvement. Your expertise will help ensure that mission-critical systems remain resilient, reliable, and aligned to industry best practices. What you'll be doing … Client Delivery in a timely manner Manage and maintain ICT infrastructure, business/mission critical applications and services in line with the ITIL service catalogue. Implement and monitor security best practices across all ICT systems. Create and maintain documentation as ICT relates to system configuration, mapping and processes ...