21 of 21 Remote/Hybrid Service Delivery Jobs in the North West

Service Delivery Lead We're looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across the North West. Applications from individuals who are seeking flexible working options, including reduced hours or job shares … welcomed. Position: S11343 Service Delivery Lead Location: Home-based, North West. However, travel will be required as part of this role (may include team meetings or other work-related meetings including occasional overnight stays for training or national meetings) Hours: Part-time, 21 hours per week Salary ...

Service Delivery Manager - Manchester £70,000 - £78,000 + Benefits A Leading Consultancy is seeking x2 Service Delivery Managers for their Manchester office, with hybrid working (2-3 days a week). Due to the nature of the role this position will require the successful candidate … undergo SC clearance and be a Sole UK National. As a Service Delivery Manager, you'll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You'll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving ...

Service Delivery Lead We're looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across the North West. Applications from individuals who are seeking flexible working options, including reduced hours or job shares … welcomed. Position: S11343 Service Delivery Lead Location: Home-based, North West click apply for full job details ...

Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) ______________ About the Role We are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function. They are seeking an experienced Customer Success Team Lead … build and lead a Customer Success team within a fast-paced, service-led MSP environment. This is a strategic, hands-on role combining people leadership, account ownership, and commercial oversight. You will manage a portfolio of high-value managed service clients while coaching the team to deliver proactive ...

Service Transition Manager Location: Hybrid 3 days on site Knutsford Duration: 27/11/2026 Rate - £638 Role Description: "As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service … change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service ...

Your New Role You will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment, as a Home-Based Mobile Field Engineer with a large geographical area. Establish and maintain proper business relationships with customers, peers and support departments as well as performing … support departments * Maintaining tools, test equipment and Company supplied Vehicle. * Adherence to all part process and procedures * Utilizing escalation and support processes to resolve service delivery issues. * Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. ...

Audio Visual Field Service Engineer - providing service to client sites in the Manchester, Sheffield, Nottingham Region My client is a leading Audio-Visual integrator with a long history of innovation and excellence. Their team is composed of passionate, highly intelligent, and energetic individuals who are eager to make … excitement and want to be part of something unique, we invite you to read on. Main Purpose of Position To provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across the Midlands, North & West and potentially throughout Europe, and offshore. You will be responsible ...

open to largely remote working with the occasional travel to an office. Role Responsibility A key change role, responsible for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change. … assigned to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. Typical Accountabilities Change Business Analysis Service Delivery Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to): Identify and document ...

user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools Implement … Assist, GenAI, Workflow Data Fabric and automation capabilities Experience & UI Design Configure Next Experience UI Build role-based interfaces using UI Builder and Service Portal Deliver intuitive dashboards and user journeys Integrations & Data Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub Support data migration ...

large, global organisation where technology plays a central role in how the business operates. Core systems underpin finance, people, knowledge management, client engagement, and service delivery, making this a high-profile and business-critical position. The organisation continues to invest in modern platforms, cloud services, automation, and integration … Working across the business to understand needs, manage demand, and translate requirements into practical technology outcomes ** Overseeing vendors and suppliers, holding them accountable for service quality, cost, and delivery ** Supporting complex incidents and live service issues when required, ensuring minimal disruption ** Playing a key role in system ...

Proofpoint) Mimecast MS E5 Security Suite Strong analytical skills with the ability to efficiently troubleshoot and diagnose technical faults Good working knowledge of IT service delivery processes Established knowledge of modern Windows (desktop and server) operating systems, and also familiar with Mac/Linux operating systems Competent knowledge …/XenDesktop/WEM and how it fundamentally works Experience with troubleshooting networking issues on the LAN Good awareness of working with the IT Service Management system This is a permanent Head of Cyber Security role based at offices in Manchester, with 2 days in the office ...

across their services. This position will play a pivotal role in shaping their digital transformation roadmap - ensuring technology supports efficient, compliant, and high-quality service delivery. What Youll Do Conduct a full audit of the IT landscape, including hardware, software, networks, and cybersecurity. Evaluate systems supporting HR, finance, care ...

Senior IT Systems Engineer/Automation Engineer Location: Preston, UK (Hybrid 3 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

JDBC, SOAP) solutions; their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. Design, develop, and implement SAP FIORI applications. Collaborate with business users to understand and analyze requirements. Develop custom SAP UI5 applications …/FIORI, reducing technical debt and developing new features to help enable the business through ERP. Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team. Diagnosing service delivery problems and initiating actions to maintain ...

Automation Engineer Location: Preston, UK (Hybrid 23 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

continual improvement of AJ Bell’s enterprise security tools, platforms and processes, driving innovation, automation and integration across the technology estate. Key Responsibilities Lead delivery and ongoing management of enterprise security solutions across Endpoint, Cloud, Network, DevOps and Security Monitoring Design and implement secure infrastructure controls aligned to industry … handover and value realisation Lead and coordinate patch management activities across internal systems and hardware Recommend and guide server hardening improvements with Infrastructure and Service Delivery teams Support audits, regulatory reviews and due diligence activities Provide security oversight across projects and change initiatives to protect AJ Bell ...

with full ownership of IT systems, infrastructure, security, and strategy. You will be comfortable working autonomously, balancing longer-term improvements with day-to-day delivery and support. You will work closely with senior stakeholders and suppliers, and you may also be required to line manage IT support staff (depending … Information Security Management System appropriate to a regulated environment Ensure compliance with GDPR and other relevant requirements, and lead IT risk management Supplier and service management: Source, evaluate and manage IT suppliers and service providers Negotiate contracts, monitor performance, and ensure value for money Manage third-party support ...

core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing … Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. ...

This role focuses on generating new employer partnerships, promoting apprenticeship pathways, and driving monthly learner start targets. You will work closely with operational and delivery teams to ensure employers receive a seamless, high quality service from initial engagement through to learner enrolment. This is an excellent opportunity … onboarding steps, and workforce development solutions. Cross Team Collaboration Work closely with administration, trainers, assessors, and quality teams to ensure smooth onboarding and exceptional service delivery. Support marketing activities with content contributions, employer stories, and social media insights. Attend exhibitions, careers events, fairs, and networking opportunities to raise brand ...

network is designed, monitored and supported. Theres a clear focus on automation and software-defined networking, but without losing sight of day-to-day service delivery. Theyre adding to the network team due to growth and they want engineers who have their finger on the pulse … Alongside reactive support, youll also carry out regular health checks and audits across the customer estate to spot potential issues early and improve overall service quality. Its a busy MSP environment, so youll need to be comfortable managing multiple tickets at once and taking part in a 24/ ...