1 to 25 of 40 Remote/Hybrid Service Delivery Jobs in the North West

memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Overview : The Service Operations Specialist identifies opportunities to improve and scale IT service delivery by analysing operational processes, configuring service platform capabilities, and implementing automated workflows … solutions within ITSM and ITOM environments. The role crosses service operations, process improvement, and platform configuration, working with IT Support, Service Management, and Engineering teams to translate operational challenges into practical, measurable improvements. It is a hands-on, execution-focused role. Success is demonstrated through improved operational efficiency ...

Services and Capabilities Employment Type: Fixed Term Contract Location: GBR Manchester Hardman Boulevard Description The purpose of this role is to lead the operational delivery of the MXDR Client Engineering function in the UK, ensuring the successful implementation, support, health monitoring, optimization and continuous improvement of MXDR technologies across … portfolio such as but not limited to Microsoft, Splunk, CrowdStrike, Sentinel One and Carbon Black. The role ensures operational excellence, technical quality and consistent service delivery while driving innovation and engineering maturity. In this role you have responsibility over a function or team of technical specialists and potentially ...

summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts … many non-NHS clients in Local Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore ...

obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE As a Technology Service Analyst for BBC Children in Need, you will support the delivery, performance, compliance and continuous improvement of technology services across the charity. Working with … services are reliable, secure and aligned to business needs through performance monitoring, operational support, platform administration, incident and change management, reporting and data-driven service improvement. This role plays a key part in enabling the charity's impact across the UK. WHY JOIN THE TEAM ...

About the job you’re consideringThe SIAM Service Asset and Configuration Management (SACM) Manager is accountable for leading and governing the end-to-end Service Asset and Configuration Management process across a complex multi-supplier environment. The role is outcome-focused, ensuring that asset and configuration information … accurate, reliable, and effectively managed throughout its lifecycle to support service delivery, operational decision-making, and risk management. The SACM Manager will provide strategic oversight of the CMDB and asset management practices, drive cross-supplier compliance with SACM policies and standards, and ensure configuration data integrity across ...

will lead the IT function across a diverse technology estate, partnering with stakeholders across the business to drive operational improvements, technology transformation and service excellence. You'll oversee infrastructure, business applications, ERP platforms, cyber security, supplier management, service delivery and strategic technology programmes, ensuring IT remains aligned … business growth and operational objectives. Lead and develop a high performing IT team across infrastructure, applications and support services. Drive continuous improvement across IT service delivery, operational processes and business systems. Own relationships with key technology suppliers and service partners. Manage IT budgets, technology investments and commercial ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

closely with business and technology stakeholders to design solutions that deliver real business value. You'll provide architectural leadership across enterprise technologies, guide solution delivery and help ensure technology investments align with long‐term strategic goals. You'll also contribute to the evolution of AQA’s technology landscape … this role, you'll be responsible for: Designing and guiding technology solutions that meet business requirements while aligning with architectural standards, strategic objectives and delivery priorities. Providing expert architectural advice and leadership to stakeholders, project teams and technology colleagues, ensuring solutions are scalable, secure and fit for purpose. Driving ...

streamline deployment, configuration, and monitoring processes, and implement configuration managementsystems for environment consistency. Establish and enhance CI/CD pipelines to automate software delivery, testing, and deployment, managing code integration for rapid and reliable releases. Implement security best practices including access control, vulnerability scanning, and threat detection, and ensure … model the behaviours and standards expected of an experienced civilservice member. Lead the decision-making throughout the product life cycle and phases of product delivery, from stakeholder engagement to analysis, development ofplatform designs, and implementation. Act as a DevOps champion, taking responsibility for specific deliverables, promoting DevOps and Agile ...

Digital Delivery Manager About the company Our client is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. With a 30-year history, they've delivered transformational projects across government, the NHS and a wide range of private sector clients working … accountable for ensuring the business's innovative digital services and platforms meet user needs and agreed outcomes for the client, while ensuring delivery follows good governance and quality standards. You'll empower and support your teams to perform well, learn and grow in line with company values, and leverage ...

Service Team Leader North West Circa £55,000 – 65,000 dependent on experience If you are looking for an opportunity to blend hand on technical BMS expertise whilst developing a growing team of engineers then this is the role for you. I am looking for an experienced BMS Service … role in ensuring BMS systems operate efficiently, reliably, and in line with client expectations while helping shape the future of smart building service delivery. You will be: Leading, mentoring, and supporting a team of BMS Service Engineers Supervising planned and reactive maintenance activities across client sites Acting ...

public services use and share information through the development and adoption of open data standards. Working with local authorities, government bodies, technology partners and service providers, we help create the foundations for more efficient, transparent and user-centred public services across the UK. Our mission is simple: to promote … Information) - helping organisations improve the way vulnerability information is managed and shared. Open Referral UK - enabling the consistent, accessible publication of community and public service information. iStandUK is hosted by Tameside Metropolitan Borough Council, and this role is being recruited through the Council's IT service. The successful candidate ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

develop and lead projects to deliver significant benefits to ELFS colleagues and our NHS partners ELFS Business Services is an NHS owned Shared Service organisation providing back-office transactional services to many NHS Trusts across England. Established in 2002, We are a business division of Lancashire Teaching Hospitals … streamlining and standardisation including introducing new ways of working, systems, and technologies to ensure the organisation remains at the forefront of innovation providing effective service delivery Champion continuous improvement by constructively challenging existing practices, introducing improvements where appropriate in order to deliver a recognised high-quality service ...

across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference. What you'll do Be part of a career-defining transformation as we bring together … with a proactive and customer-focused mindset. Excellent communication and stakeholder management skills, with the ability to influence and collaborate across teams. Experience supporting service delivery, continuous improvement, or business process enhancement initiatives. Retail, contact centre, telecommunications, or broader customer-facing experience would be beneficial. A team player ...

Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday – Friday/Between the hours of 8.30AM – 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual leave 28 days rising … Providing information for reports to team leaders/managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail ...

Responsibilities Lead and manage pre-deal, post-deal and separation engagements across a range of sectors, including private equity and corporate clients. Oversee the delivery of high-quality IT due diligence, transaction reports and other advisory deliverables. Provide Programme Management Office leadership across technology workstreams. Engage with senior client … issues, and facilitate key decision-making. Analyse IT information including technology costs, contracts, operating models and qualitative data. Lead the development of Transitional Service Agreements, SteerCo materials, status reports and strategic recommendations. Identify technology synergies, one-off costs and ongoing technology costs. Lead workshops and develop expertise across benefits ...

performing Finance Operations function across Accounts Payable, Accounts Receivable, Payroll, Credit Control, Expenses and Payments, while driving a significant programme of process, technology and service transformation. The successful candidate will play a key role in modernising Finance Operations, improving service delivery, simplifying processes and maximising … technology, automation, self-service and AI. Your duties will include: Leading the Finance Operations function across AP, AR, CC, Expenses and Payments. Developing and delivering the long-term Finance Operations and transformation strategy. Improving the experience and service provided to internal and external stakeholders. Driving process improvement, standardisation ...

join Hyde as our Technical Manager - Renewable Heating & Solar PV? We're looking for a technically minded and customer-focused professional to lead the delivery and performance of Hyde's renewable heating, Solar PV and non-gas domestic energy systems across our homes. This is not a hands … background in areas such as renewable energy, heat pumps, Solar PV, electrical services, building services, housing maintenance, compliance, technical support, asset management or service delivery. This is an exciting opportunity to play a key role in supporting Hyde's sustainability ambitions while ensuring residents receive an excellent service ...

provide BA services to support AJ Bell with its growth and cost targets. This role will work with stakeholders to ensure the successful delivery of continuous improvements, new products & functionality. They will implement change across the department in support of strategic goals and ways of working. Job Responsibilities Support … solutions using standards, methods and techniques as required. You'll maintain links with colleagues within related disciplines such as business operations, software engineering and service delivery functions and support the deployment of business and technical changes; Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally ...

objectives and transformation agendas. Developing technology strategies, target operating models and long-term transformation roadmaps. Identifying opportunities to improve performance, drive growth and enhance service delivery through technology. Creating business cases and investment strategies to support major technology initiatives. Contributing to thought leadership, market insights and industry-focused ...

detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Lead the design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned to industry best … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

organisation operating within the housing and property sector, providing essential services across a large and diverse portfolio. The business has a strong reputation for service delivery, operational excellence, and community impact, employing a substantial workforce and supporting customers across multiple locations throughout the UK. Your new role ...

thresholds. Developing and delivering legal training on key risks and regulatory issues to senior business stakeholders Identifying opportunities to improve legal processes, efficiency and service delivery globally Collaborating with global legal colleagues on cross-border matters and initiatives Supporting adoption of new tools, processes and operating models within ...