26 to 46 of 46 Support Engineer Jobs in the North West

Overview We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. Responsibilities Lead installations, upgrades, and configuration of bespoke … solutions in client environments, coordinating closely with internal teams Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents Troubleshoot and resolve complex server, software, and compatibility challenges Build and maintain detailed documentation for processes, configurations, and deployments to support knowledge sharing Qualifications Experience troubleshooting complex issues in both an … operational support role and for new project work Benefits/Working environment It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only More ❯

We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. You will need experience troubleshooting complex issues in both … an operational support role and for new project work. Key responsibilities ** Lead installations, upgrades, and configuration of bespoke solutions in client environments, coordinating closely with internal teams ** Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents ** Troubleshoot and resolve complex server, software, and compatibility challenges ** Build and maintain detailed … documentation for processes, configurations, and deployments to support knowledge sharing It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only a few More ❯

Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with More ❯

The opportunity has arisen for Digital Customer Support representative to work within the IT Department, supporting users from across the Trust. Excellent customer service and inter-personal skills are required.You will be part of the Digital Support Desk team, on the front line of the IT department resolving incidents and requests as 2nd line support. Assisting in the … provision, maintenance and development of a comprehensive IT service portfolio under the guidance of the Digital Support workstream in order to support departmental objectives. The post holder will be based at our site and will be responsible for supporting & delivering IT systems & services across the Trust as well as being the main point of contact for our users … our ITSM tool in line with KPI's and targets for individuals and contributing to the whole team performance. Main duties of the job To provide technical advice and support on hardware and software to Trust-wide users, including our 999 control rooms, 111 control rooms, Patient Transport control rooms, operational & corporate services based across the North West.To manage More ❯

are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will … be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide 1st line internal … helpdesk support to all users across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and More ❯

3rd Line Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves … on solving problems quickly, communicating clearly, and keeping systems running smoothly. About the Role This is a hands-on 3rd line support role where you'll be the right-hand person to the senior engineer. You'll handle complex escalations, guide and mentor 1st and 2nd line colleagues, and help keep tickets moving efficiently. It's a varied role … that will see you working across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect. What You'll Be Doing Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues. Support 1st and 2nd line engineers with guidance, knowledge sharing, and hands-on More ❯

Based in Manchester | Permanent | £30K-£35K + Benefits Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a forward-thinking business in Manchester where IT is seen as a key driver … project experience, and be supported with training and development to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with end users and … problems, thinking proactively about long-term fixes and improvements. Learn from senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft 365, Windows 10/11, Active Directory, and basic networking. A genuine passion for IT, technology, and continuous improvement. The ambition More ❯

My client based in Blackburn has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging … troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical Support Engineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. Youll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting scalable … implementation of custom API integrations using HubSpot's API and middleware tools Implement testing processes for workflows, forms, scoring models, and integrations Troubleshoot technical issues and liaise with HubSpot support where needed Must-Have Experience: 35+ years of hands-on HubSpot experience Strong understanding of HubSpot Marketing Hub and Sales Hub Proven experience building complex workflows, lead scoring, automations More ❯

A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical Support Engineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. Youll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting s More ❯

Job Title: 3rd Line Engineer Location: Manchester (office-based) Salary: £40k About the Role We are looking for an experienced 3rd Line Engineer to join our team in the Northwest. This is a key technical role, providing advanced support and working on complex IT issues and projects. As a 3rd Line Engineer, you will handle escalated … incidents, carry out system administration, and take ownership of infrastructure improvements. You will work closely with other engineers and support staff to ensure the stability and performance of our IT systems. Key Responsibilities Manage and resolve 3rd line technical incidents and service requests Support and maintain servers, networks, and cloud platforms Troubleshoot complex hardware, software, and infrastructure issues … Assist with IT projects and system upgrades Document solutions, processes, and technical procedures Provide guidance and support to 1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls, routing) Virtualisation experience More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯

Bradley, Siemens, Omron, and the others wouldn't frighten you too much. You like solving industrial automation issues- maybe you've already done that in-house as the Automation Engineer for your present company- and you want to do more of it. Salary, of around £44000 plus paid overtime, extra pay for out of hours working, profit share combine More ❯

Bradley, Siemens, Omron, and the others wouldn't frighten you too much. You like solving industrial automation issues- maybe you've already done that in-house as the Automation Engineer for your present company- and you want to do more of it. Salary, of around £44000 plus paid overtime, extra pay for out of hours working, profit share combine More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Job summary We are looking to fill the post of a Junior Technical Support Engineer. The Medical Device Service supports users of medical equipment across all our hospital sites within the Northern Care Alliance NHS Trust. You will be working in a multi-professional Medical Device Service (MDS), with teams delivering technical engineering, design, innovation and research, governance, library … job You will have a key role in supporting the department's responsibility for the maintenance, repair and sub-contractor management of Medical equipment.. This will include first line support to users of Medical equipment to optimise systems up time to gain maximum use of Medical equipment. You will provide technical knowledge and support for the implementation and More ❯

The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution. 2. Manage … problem tickets using enterprise ITSM tools. 3. Perform capacity and performance management to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring compliance and documentation. 6. Collaborate with business and operations teams to prioritize defect fixes and enhancements. 7. Handle event-driven and scheduled batch processes … ensuring smooth operations. 8. Troubleshoot technical issues related to Java, Middleware, Unix/Windows, and databases. 9. Participate in on-call support for real-time issue triaging and restoration efforts. Required Skills & Experience: 1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations. 2. Strong expertise in Java/J2EE (Core Java, JDBC, Web Services More ❯

VQ Solutions is seeking a motivated individual with a keen interest in IT to join the team at Club Control. In this role, you will provide technical support, including configuring in-house software and assembling hardware, to assist the wider technical team. This is an ideal opportunity for individuals seeking to launch their IT career. Role Configuring in-house … easier, faster and more accurate and in turn make your club more efficient, more secure and MORE PROFITABLE. We believe in service and are proud of the back up support we provide our customers. Our dedicated service line and advisors are available between the hours of 09:00 and 23:30 365 days a year. We also have state … of the art custom remote support meaning we can train, diagnose, and fix instantly over the internet, ensuring you receive seamless support. More ❯