1 to 23 of 23 Support Technician Jobs in the North West

If you have significant experience of providing technical support and are looking for a new and varied role working within a friendly and supportive team, then this could be the role for you! We are looking for an IT Support Technician to join the IT Team at … Marsden Building Society. Working with colleagues from across the entire business, and undertaking a varied role, the successful IT Support Technician will have a love of technology coupled with great communication skills. The successful candidate will have an analytical approach to problem solving, triaging incidents and requests for … support, interacting with stakeholders and our third-party suppliers in a professional and efficient manner, and maintaining logs accurately. The IT Support Technician will provide 1st and 2nd line support for general IT queries across the organisation and therefore it is essential that they can bring more »

VIP Computer Centre Limited are offering the chance for a candidate to take part in a Service and Support Technician Apprenticeship. The successful candidate will provide high-quality technical support to Stormforce & Zoostorm Customers via phone and email, they will also be troubleshooting and resolving hardware issues … manner to non-technical users Ensuring timely and effective resolution of technical issues to minimise customer Training Firebrand’s sector leading Level 3 Digital Support Technician (L3DST) Apprenticeship Programme trains apprentices to maximise the effective use of digital office technologies, productivity software and digital communications. Apprentices help their … to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Digital Support Technician apprenticeship: CompTIA IT Fundamentals+ CompTIA Cloud Essentials + This programme covers: Configuration, maintenance, and repair of systems faults Support for the more »

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This … role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st Line Support team escalates user support requests … or specialists for further assistance. We are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the … 2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

Role: IT Support Technician Location: Bamber Bridge, Lancashire Salary: £23,000 - £27,000 We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based in Central Lancashire. The successful candidate will be responsible for providing on site and remote … technical support to clients as well as being the first point of contact. Responsibilities: Responding to queries either in person or remotely Diagnosing and solving technical issues including network connectivity, software and hardware Manage service requests, through the ticketing system adhering to SLA's Installing and configuring computer hardware … parking Employee care package Great pension scheme If this role is of interest to you, please apply for immediate consideration and interview. Keywords: IT Support Engineer, IT Technician, Computer Technician, IT Support Analyst, 1st line In Technology Group Ltd is acting as an Employment Agency in more »

IT Support Technician My client is looking for an IT Support Technician to join their technical team on a full-time permanent basis in Oldham. They are passionate about technology and dedicated to providing innovative solutions that drive business success. Reporting directly into the IT Manager … you’ll get first class training from an experienced IT professional. Key Responsibilities: Provide first-line technical support to end users via phone, email, and in person. Troubleshoot and resolve issues related to Office 365, Azure, Intune, D365, and Microsoft Defender. Manage and maintain client IT infrastructure, ensuring optimal … performance and security. Assist in the deployment and configuration of Office 365 and Azure environments. Support mobile device management through Intune. Handle D365 support requests and perform basic configurations. Monitor and manage security incidents using Microsoft Defender. Document technical procedures and issue resolutions in the company’s knowledge more »

IT Support Technician Preston/Hybrid £24,000 We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives to maintain a collaborative and supportive work environment. We are seeking … an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract, with a view to go permanent. The role will primarily be based at their head office in Preston, with the flexibility of hybrid working and occasional travel to other offices. Responsibilities …/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and keeping users informed. Troubleshoot and resolve on-site IT and telephony issues more »

Job Title: IT Support & Network Technician Location: Wirral Job Type: Full-Time, in office Salary: £22,000 - £26,000 DOE Our client is a leading provider of digital integration. They are dedicated to delivering outstanding services to their nationwide client base, ensuring their connectivity, cloud and internet needs … are met with efficiency and professionalism. As they continue to grow, they are seeking a skilled and motivated IT Support and Network Technician to join their collaborative team. Key Responsibilities: Provide first-line support for IT-related issues via phone, email, and remote assistance. Install, configure, and … maintain network devices such as routers, switches, and firewalls. Monitor network performance and troubleshoot network connectivity problems. Maintain accurate records of support requests and resolutions in the ticketing system. Occasional site visits for installs Provide basic training and support to end-users to improve their understanding of IT more »

IT Support Technician Country: UK Location: Onsite - Covering the Cheshire area Hours: 37.5 (7.5 per day between 7am and 7pm) Role Type: Permanent Life on the team We provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. We can also provide basic Wintel server … installation, configuration, administration and break fix repairs. We support multiple business across the UK with their IT services, with our Engineers working at our customer sites to provide hands on support. What youll do The role will be based onsite across a number of our customers offices across the … Cheshire area Provide basic to intermediate level desktop installation Configuration, support and troubleshooting services in the Wintel environment Providing basic desktop support, offering simple fixes and fixing known errors Provide effective and efficient customer service to the customer Communicate with the customer keeping them informed progress to avoid more »

Calling all aspiring IT Support Technicians! Baltic Apprenticeships are thrilled to be partnering with a successful trust to hire their next IT Support Apprentice. The school is a thriving, oversubscribed and highly successful school. It is situated in the pleasant resort town of Lytham, viewed by the pupils … enjoy the sense of belonging to a caring school community- there is no better place to kick-start your IT Career! As an IT Support Apprentice, you will be an essential part of the team, responsible for providing IT support to staff and students, configure networks, maintain hardware … stock levels and so much more to enhance your skills and reach your true potential. In this role, youll work towards your Microsoft IT Support Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Contribute to the effective delivery of more »

The Company A leading nation-wide organisation specialising in high quality production are looking for an IT Support Technician to join the Infrastructure and Operations team. This role has become available as a result of an ever-growing IT infrastructure and substantial company growth. We are looking for … a candidate who is eager to progress and expand their skillset through training and professional accreditations. The Role As IT Support Engineer you will help support the business through an exciting period of technological transformation . You will be directly involved in the maintenance, support, availability, and … security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide IT support to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple sites. Software & Hardware support more »

IT Desktop Support Technician needed at local school for minimum 4 weeks, potential for longer! Must hold valid DBS Hours 8am 4:30pm with an hour unpaid lunch (37.5 hours per week) Location Near Ashton-Under-Lyne Reporting to the School s IT Manager, as the IT Desktop … Support Engineer you will be involved with upgrades on over 550 PC s and general day to day IT Support within the school, It is essential you hold a valid DBS. Good knowledge of desktop technologies for Windows 7 through to Windows 10 support 1st and 2nd … administration of Exchange 2010/2013/2016/Office365 A base understanding of networking protocols and devices To apply for this IT Desktop Support Engineer , candidates must be eligible to live and work in the UK, and hold a valid DBS certificate. Contact: Andy at Jago Consultants Not more »

Role: IT Support Technician Location: Middleton Salary: £28,000 Our client is looking for a determined and passionate 1st to 2nd line engineer to join a fast-paced environment who is eager for progression and looking for a challenge. The ideal candidate will have IT Support experience more »

Im recruiting on behalf of my client, an IT Solutions firm based in Holmes Chapel for an IT Support Technician to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office … administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide 1st and 2nd line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage Azure cloud services … assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations, procedures, and troubleshooting more »

Overview: The Software Support Technician reports into the Operations and Training Manager and plays a vital role in the development and maintenance of the software for all of the products and systems that Guardian Building Systems sell. The role requires to support development of new systems and … enhancements to existing systems whilst supporting the smooth introduction to the fabricator and installer network. This role also requires the ability to communicate and support the Certified Fabricator network on all software related matters, work with the software developer and communicate with the senior members of the Guardian Building … relating to products and software for existing systems. · On approval of testing, communicate and release live software versions to the fabricator network. Software Technical Support · Populate and manage the existing log for bugs fixes and requests for software improvements. · Daily technical support for the fabricator network. · Regular visits more »

I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when … required to deal with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve … hosted systems used in the legal profession, including the firm s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong knowledge of Microsoft 365 suite and other popular software products used in legal settings. more »

To assist the Network Support Team in the day to day running of the school’s ICT network, providing a high-quality service of support for staff and students. Reporting to: Trust Network Manager Liaising with: Headteacher, Senior Leaders, Operations Manager, Teachers and Support Staff, contractors and … responsible for setting up audio/visual equipment when required. Install and setup software, hardware and peripherals when required. Check and update the Network Support helpdesk on a regular basis. Provide in-class technical support to staff/students as required. Be proactive in troubleshooting hardware and software … issues reported to the Network Support Team. Update the school website and social media accounts when required. To co-ordinate with external agencies and companies when required for installations, service repairs and troubleshooting. Monitor student computer use for keywords and phrases using dedicated software. Monitor the use of ICT more »

Here at Harvey Nash we're delighted to be working with our client on an exclusive basis to recruit a IT Support Technician. You will be responsible for assisting end users with IT support and maintenance - from initial customer request through to final resolution. Responsible for troubleshooting and … resolving issues relating to hardware, networking, operating systems and applications to a non-technical audience. Some responsibilities include: Providing 1st line technical support to users by, monitoring and prioritising, user requests using our IT helpdesk system, ensuring all user tickets are assigned, responded to and closed off within SLA. … Office 365 Support Computer, Tablet, and mobile phone builds, rebuilds and configuration. Telephony configuration and management. Diagnosing software and hardware problems, as well as undertaking repairs and upgrades. Monitoring and maintaining backup systems across the business. The role would be onsite 5 days per week with occasional travel to more »

Job summary Working on the ICT Service Desk providing 1st line ICT support to all CWP staff via the telephone or email, logging all Incidents or Service Requests on to the call management system. The role is based in Ellesmere Port with some remote working as part of a … recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to … YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to more »

Calling all aspiring IT Support Technicians! Baltic Apprenticeships are thrilled to be partnering with a successful trust to hire their next IT Support Apprentice. The school is a thriving, oversubscribed and highly successful school. It is situated in the pleasant resort town of Lytham, viewed by the pupils more »

and personal development. Role We believe strongly in developing all members of the team and throughout your apprenticeship journey, you will have the full support of the UK Versity team. We’re a really friendly team and we’re looking forward to supporting the next IT apprentice, could this … and supporting learners on moodle and IT related queries, password reset, installation of moodle app on phone or table Acting as first line IT support for any internal issues our staff have Raising tickets and seeing them through to completion Knowledge Management: You'll be referring to and creating … various systems when users request it Onboarding of new learners for IT systems - Zoom, Moodle, CRM, Website and WhatApp Training Level 3 Information Communication Technician apprenticeship programme Remote based training via Teams or Zoom with a dedicated trainer and expert in IT Mentor support We want to develop more »

that greets our members and visitors, you will also be instrumental keeping our members personal details updated on the members portal and in providing support with managing our data. Reporting to the the Sales and Project Manager, you will assist with: Recruitment, appointment and ongoing management of all members … Producing, and where necessary presenting back, monthly Social Value Reports for our key partners Analysing and reporting occupancy data and highlighting trends to support overall marketing strategy Assisting in hosting and managing ad-hoc events, including any training programmes that we host Ensuring all data is kept in a … GDPR compliant manner Training Data Technician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification more »

We are looking to recruit an individual passionate about starting their career as an Apprentice Laboratory (Biological) Technician at the University of Liverpool. You will work within the Institute of Systems, Molecular, and Integrative Biology and gain an understanding of what is involved in a technical career. Must start … before September 2024. Role Support Institute and Departmental core duties: Assist with general housekeeping General tidiness, cleaning, and routine care of laboratories, facilities, and equipment Decontamination of biological waste using the autoclave Disposing of biological material and hazardous waste Change of gas cylinders Use of lab equipment including pH … vary from time to time without changing the general character or level of responsibility entailed as expected within the role. Training Level 3 Laboratory Technician qualification. Training will be delivered either on-site or block/day release. Location of training - varies from on-site to off-site. Generally more »