Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role … you will be responsible for: 2. leading our design community, demonstrating a range of leadership and management skills, guidance and supportive approaches for the activities required in the HRA's journey to develop its digital services for the research community 3. working with the Head of User Centred Design and the product team undertake … their wider implications and long-term impact Evaluate design proposals from external suppliers, and make recommendations to senior stakeholders Working across multiple services and leading groups of UCD professionals to set direction, assuring the quality of service and interaction design Desirable Interpreting strategy and translate emerging trends and technologies which might impact or benefit the organisation More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion … user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well More ❯
a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centereddesign (UCD) principles. · Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used. · Attention to detail: You excel at preparing and reviewing … teams, ensuring the focus remains on solving genuine user issues. · Accessibility Awareness: Basic understanding of accessibility considerations and a desire to contribute to inclusive research practices. · Design Basics: Some exposure to design tools like Figma, with a willingness to understand how design and research intersect. Benefits: 25 days holiday, increasing with length More ❯
a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centereddesign (UCD) principles. · Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used. · Attention to detail: You excel at preparing and reviewing … teams, ensuring the focus remains on solving genuine user issues. · Accessibility Awareness: Basic understanding of accessibility considerations and a desire to contribute to inclusive research practices. · Design Basics: Some exposure to design tools like Figma, with a willingness to understand how design and research intersect. Benefits: 25 days holiday, increasing with length More ❯
/non-technical stakeholders. Evaluate research and design proposals from suppliers and make recommendations. Work across multiple services and lead User Centred Design (UCD) professionals to set direction. Interpret strategy and translate emerging trends which might impact or benefit the organisation. Draw together and present reasonable conclusions from a wide range of incomplete and … complex evidence and data. Manage the user research function within the UCD team. Support the user research team to maintain focus on delivery, whilst instilling the importance of professional development and learning. Coach and lead teams in UCD principles. Onboard new staff within the team. About us As a flexible working friendly organisation, we want to … policy Accessibility considerations and testing with users with additional needs to shape inclusive design Managing user research as a lead or as part of a UCD/user research team Desirable Working within multidisciplinary agile teams, and experience of creating epics and user stories Analytical and Judgemental Skills Essential Able to have More ❯
and using your skills in sketching, wireframing and prototyping to produce interface designs that align with the business goals of providing delightful experiences for our users. Including: Leading Design Projects: Taking ownership of specific design projects within a squad, overseeing the entire process from initial research to final implementation. Turning Ideas into Wireframes and Prototypes: Translating … concepts into tangible design assets, creating both wireframes and interactive prototypes to visualize and test design solutions. Coordinating with Developers: Collaborating closely with development teams to ensure design specifications are understood and implemented accurately, addressing technical constraints as needed. Managing Design Iterations: Overseeing the iterative design process, making data-driven … decisions and continuously refining designs based on user feedback and testing. Contributing to Design Systems: Working within established design systems or contributing to the development and maintenance of new design guidelines and component libraries. Liaising withUX Research team and setting up user testing Participating in Multi-Disciplinary Teams: Working within More ❯
the Product Management function key stakeholders within the business will include colleagues in Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data … driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes … and high(er) fidelity designs. Utilise design tools, particularly Figma, for prototyping, iterating on designs, and gathering feedback. Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand More ❯
Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion More ❯
Manager to align research strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences. Ensure High-Quality Research Standards : Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality … actionable insights that drive user-centered designs. Consistency in Research Across Products : Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand team to ensure research considers brand identity. Mentor and Develop the Research Team : Provide leadership … and mentorship, fostering an environment of continuous learning, professional growth, and research excellence within the team. User-Centered Research Advocacy : Champion a user-centered research approach across the organisation. Ensure that user needs and feedback are at the forefront of strategic decision-making and product development processes. Test and Research More ❯
digital experiences. We're looking for someone who demonstrates creative and analytical thinking and delivers effective UX/UI solutions. You'll have an eye for visual interaction design, coupled with excellent communication skills to champion UX thinking with product owners and developers. You'll also have the ability to lead UX projects and maintain a focus on … that solve customer problems and move business metrics Ensure the UX process is followed, and decisions are made based on research and data Able to measure success of design work Support the delivery of product roadmaps, working with the Product Owners and Dev teams Ensure a smooth handover to development and ensure what is developed matches the design … the wider industry Contribute to growing a customer-centric culture by helping the business understand what UX/UI is and how we add value Contribute to the design system by creating and documenting components to be used throughout the digital experience What do I need in order to deliver in the role? You have a strong understanding More ❯
the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of public services. They conduct user research employing qualitative … Interpret research findings to validate or challenge team understandings of problems and solutions. Encourage decision-making based on research insights. Skills, knowledge, and expertise Practice Experienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research. Knowledge of accessibility and inclusive design. Understanding and adherence to Made Tech … Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and outcomes. Growth and satisfaction within the UCD community at Made Tech. We continually listen to our teams and evolve our benefits, including flexible benefit schemes, social and wellbeing events, paid counselling, and support services. Successful candidates may More ❯
UX DESIGNER Based in Manchester Up to £50k DOE 2+ years in UX design & CRO Familiarity with web analytics tools and A/B testing frameworks Fully onsite 5 days ABOUT THE CLIENT This growing tech led business helps small and medium-sized companies operate more efficiently through practical tools and expert support. They develop people management software … such as conversion rates, bounce rates, and time on site Ensure consistency across the user experience while continuously testing and iterating on designs Contribute to improving design workflows and evaluating new tools Share feedback and ideas that support efficiency and quality across the design function Stay up to date with the latest design … building to support your development and enhance the wider team UX DESIGNER ESSENTIAL SKILLS 2+ years experience in UX and CRO for digital products Strong understanding of user-centereddesign principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping More ❯
UX DESIGNER Based in Manchester Up to £50k DOE 2+ years in UX design & CRO Familiarity with web analytics tools and A/B testing frameworks Fully onsite 5 days ABOUT THE CLIENT This growing tech led business helps small and medium-sized companies operate more efficiently through practical tools and expert support. They develop people management software … such as conversion rates, bounce rates, and time on site Ensure consistency across the user experience while continuously testing and iterating on designs Contribute to improving design workflows and evaluating new tools Share feedback and ideas that support efficiency and quality across the design function Stay up to date with the latest design … building to support your development and enhance the wider team UX DESIGNER ESSENTIAL SKILLS 2+ years experience in UX and CRO for digital products Strong understanding of user-centereddesign principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology
way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the user Experience helping the user-centereddesign team to work effectively together Service design techniques, for example blueprinting, future blueprinting, rapid ideation Presenting and influencing decision makers Planning and … The ability to solve complex problems, for example sketching, wireframing, prototyping and usability testing Distilling and visualising complex information simply Experienced in using Sketch, Figma, Invision or similar design tools Additional skills and behaviours Skills that would also be useful in this role include: Working in an agile environment Experience advocating for fully accessible and inclusive services Taking More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
audience and align with government standards. Your designs will advocate for simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or … our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating in research Advocate for user needs, crafting accessible and responsive services. Create wireframes and prototypes to test and refi ne ideas based on user feedback. Map user journeys and visualise design challenges collaboratively. Engage in and … contribute to the design community within Methods and across government and client entities. Pursue continuous learning to enhance skills and knowledge in digital design. Essential skills and experience: Strong communication skills, capable of presenting ideas clearly. Proficient in visual and interaction design, creating user-friendly interfaces. Experience with prototyping, user research, and More ❯
communication and stakeholder management skills-able to influence at all levels.* Comfort working in environments with multiple brands, systems or legacy constraints.* Fluency in user-centred design principles, with a sharp eye for UX and simplicity.* A pragmatic approach to Agile, focused on outcomes rather than rituals.* Awareness of how AI tools (e.g. generative, predictive, assistive More ❯
communication and stakeholder management skills-able to influence at all levels.* Comfort working in environments with multiple brands, systems or legacy constraints.* Fluency in user-centred design principles, with a sharp eye for UX and simplicity.* A pragmatic approach to Agile, focused on outcomes rather than rituals.* Awareness of how AI tools (e.g. generative, predictive, assistive More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
The Citation Group
communication and stakeholder management skills-able to influence at all levels. * Comfort working in environments with multiple brands, systems or legacy constraints. * Fluency in user-centred design principles, with a sharp eye for UX and simplicity. * A pragmatic approach to Agile, focused on outcomes rather than rituals. * Awareness of how AI tools (e.g. generative, predictive, assistive More ❯
Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
The Citation Group
communication and stakeholder management skills-able to influence at all levels. * Comfort working in environments with multiple brands, systems or legacy constraints. * Fluency in user-centred design principles, with a sharp eye for UX and simplicity. * A pragmatic approach to Agile, focused on outcomes rather than rituals. * Awareness of how AI tools (e.g. generative, predictive, assistive More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Disclosure & Barring Service
significant experience of digital delivery in technical environments, with a strong grasp of Agile and Lean methodologies, tooling (such as Jira and Confluence), and user-centred design principles. Youll be confident engaging across a range of technical and non-technical stakeholders, able to align delivery with both operational needs and wider policy context. Experience within the More ❯
Manchester, Glasgow office) with travel to client sites required on occasion and you must hold current security clearance. The Role As a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation … and advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public … more * Visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence. * Apply technical knowledge and experience to create or design interactive prototypes, both products and services. * Understand and resolve design-centric disputes across varying levels of complexity and risk. * Lead and guide teams, setting the pace, ensuring More ❯
to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centereddesign principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record … initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing … legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with More ❯
to market Expertise in driving product development processes using agile methodologies Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro Strong understanding of user-centereddesign principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences Strong track record … initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel A profound understanding of product lifecycle management, user experience design, and market analysis. Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes Working experience in creating, prioritizing … legal industry (working with lawyers and law firms) is an added bonus Specifications: Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers Ability to influence multiple stakeholders without direct authority Demonstrated relationship development with More ❯
qualifications, you might just be the perfect fit! Proven experience as a UX Designer or similar role Worked priviously in Finance or Automotive Sector is essential Proficiency in design tools such as Figma, or similar Strong portfolio showcasing your design process and problem-solving skills Excellent communication and collaboration skills Ability to work in a fast … to see your creativity in action! If you are not contacted in 48 hours please assume you are unsuccessful. Join us on this exciting journey and help us design the future! Apply today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). … experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role More ❯